MySQL Database has vanished!!!

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MikeHGA79

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I'm trying to access my phpBB message board I installed a few days ago and this is the message I get when I try.

SQL ERROR [ mysqli ]

Can't connect to MySQL server on 'mysql.x10hosting.com' (110) [2003]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.
So then I go to the Account Management page and see that MySQL is up....
Then I go to cPanel and it says I don't have a MySQL database.....I'm worried...and confused.

Please advise!

Thanks!
 

tycol

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MySQL is down across the board. Could we get a reboot, please?
 

MikeHGA79

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I was told to do the following...but the address doesn't even save after I add it.

MikeHGA79, do you have mysql.x10hosting.com in your cPanel's Remote MySQL section? To check, follow these steps:
1. Log into cPanel.
2. Scroll down to the icon labelled "Remote MySQL" and select it.
3. If mysql.x10hosting.com isn't there, add it.

It still shows 0/3 MySQL Databases...
 

Legostylist

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yeah i did the same, they must be away, or dont care...

I have figured out that the server is only down for phpBB3 I have 2 accounts, for two different Websites, one with phpbb 2 forums and one with phpbb3 forums, the phpbb2 forums work fine... :D but my phpbb3 ones don't :(
 

cityeyes

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Yeah, last night the same thing happened to me for a few minutes but they all appeared again after a while. I'm assuming the mySQL server is down, so it's causing your website to screw up because it can't find all of your databases.

I also think this might be better suited for the "MySQL Issues Here" thread. There are a lot of people with the same problem.
 

Xemnas

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yeah i did the same, they must be away, or dont care...

I have figured out that the server is only down for phpBB3 I have 2 accounts, for two different Websites, one with phpbb 2 forums and one with phpbb3 forums, the phpbb2 forums work fine... :D but my phpbb3 ones don't :(
We don't allow users to have multiple accounts, please backup your files and databases from one account and request termination of it, and upload the data to your other account.
 
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Legostylist

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We don't allow users to have multiple accounts, please backup your files and databases from one account and request termination of it, and upload the data to your other account.

Alright, but I am not happy. Can you terminate one?
 

Xemnas

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Alright, but I am not happy. Can you terminate one?
Please PM me with the cPanel username (and password, if it's not the account you have linked - note that no x10 staff member will ever ask for this except for verification purposes) of the account you want terminated, as soon as you're ready. I apologize for any inconvenience this may have caused.
 
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MikeHGA79

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Can someone pls address this?!? What is the problem and ETA of it being fixed?
 
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