can't establish a connection to the server

[demigoddess]

site still not up, it's been intermittent at best for several days now.

"can't establish a connection to the server"

I'm not pleased. You have terrible service here. Free or not.

If you want a good reputation you are certainly not getting one.

please impress me

 

[earthinc]

they've been migrating free accounts to new and better servers. status.x10hosting.com.
yes, it is frustrating, but i'm sure it will be for the better in the end.

 

[demigoddess]

I'm having trouble trying to understand the Status Updates page. One post says 100% complete. I don't feel like the process that is happening is very transparent.

I have nearly 100 members of my site that are wanting to know what's gong on and I have no answers for them.

I see that yesterday someone posted a status update saying that Starka was 80% complete. Thank you. That was not there when I posted this ticket.

When they finally post that it's 100% complete, will they say if that means everything is done?

=============

I don't really like guessing games. Just say "it's in progress" and give an ETA.

If unable to give an ETA then say so. Then tell us when it's complete and that everything should be ok, so you stop wasting my time with these tickets and stop wasting your time having to respond to them.

I don't mean to be a b@#$! but i really just want a straight clear answer and clearly posted status updates before we all have to waste our time with things like this.

 

[Zubair]

Starka was your old server...

While all account on starka are transferred to chopin.
Current status of chopin is 65%.

 

[demigoddess]

Starka was your old server...

While all account on starka are transferred to chopin.
Current status of chopin is 65%.

Thank you for that very clear and concise answer.

Now, can you help me to find that answer myself on the Service Status updates. Because I don't see that being clearly communicated. When I look at the updates I don't see that anywhere. Shouldn't that be at the top?

Perhaps I'm looking in the wrong place, but I just click on the Service Status update link on the forums, and read the top few messages. I don't see Chopin 65%???
Edit:
-------------------------------------------------------------
re-posting... to close this thread... finally found it...
-------------------------------------------------------------

Now I see it.

I could see the updates before because the updates started at Jan 31rst, I didn't realize that those were part of the same series of notes.

It threw me off because they don't' show on my screen when I'm looking at it, I could not see it or find it.

Thank you for the hint to re-look. Although I suggest giving a bit more explanation in the future. I appreciate your efforts non the less.

Bright Blessings,
Demi

Thursday, February 4
Current Server Transfers1 day ago

Here is an update to the migration of four of our free hosting servers (initially discussed here).

* Lotus is finished.
* Starka is about 80% finished.
* Stoli is about 65% finished.
* Chopin has not been started.

If you are experiencing issues and have an account on Lotus, it may be the result of DNS propagation. Please bear with us until Sunday evening, if you continue to experience issues past this time, contact support.

Any accounts on Chopin should not experience downtime until we begin its transfer.

We will keep you posted.

Update 1 (3:00p EST Jan 31):

* Any issues with Lotus should be resolved. If you are continuing to experience problems, seek support.
* Starka is about 95% transferred.
* Stoli is making slow progress.

Update 2 (1:30a EST Feb 1):

* Starka has finished mostly. A few more hiccups may occur as we fully switch over to the new hardware.
* Stoli is about 75% finished.

Update 3 (4:00p EST Feb 2):

* Starka is 100% complete.
* Lotus is 100% complete.
* Stoli is 100% complete.
* Chopin is 5% complete.

Update 4 (8:00p EST Feb 4):

Chopin is the only server left to be transferred and it’s currently at 65% done.

Even though some servers are complete we still have a lot of tweaking and setup to do to them. You will most likely see some PHP extensions missing, features of cPanel disappearing and reappearing, etc… Once we are done all the moves and the server updates are complete this page will be updated.

 

[Zubair]

See that

Update 4 (8:00p EST Feb 4):

Chopin is the only server left to be transferred and it’s currently at 65% done.

Even though some servers are complete we still have a lot of tweaking and setup to do to them. You will most likely see some PHP extensions missing, features of cPanel disappearing and reappearing, etc… Once we are done all the moves and the server updates are complete this page will be updated.

Edit: Now you got it

Keep an eye on status page... Once migration completed it will posted there..