cPanel login problem

[ontop.clan11]

Hi,

I just recently came back to this account and unblocked the hosting account from suspension. When I click the 'Login to cPanel' from here https://x10hosting.com/control/?hosting&u=ontop, it takes me to the login session and shows in a red text 'Login Attempt Failed!'. I tried logging in using the account username and password but it didn't work. Please help me.

 

[GtoXic]

you have to wait for your suspension request to go through the queue, you can see the status at Hosting > Open Actions in the account panel.

 

[ontop.clan11]

you have to wait for your suspension request to go through the queue, you can see the status at Hosting > Open Actions in the account panel.

I posted here because I can't access cPanel when it is already unsuspended and active.

 

[stpvoice]

Hello,

Please try resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

Thanks.

 

[ontop.clan11]

Hello,

Please try resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

Thanks.

Hi sir stpvoice,

I already did that. Unfortunately, it didn't work

 

[ontop.clan11]

To sir stpvoice,

As you said in the IRC, I waited for the cPanel for hours since my password change. Actually, I gave it a day but until now I still can't login.

 

[ontop.clan11]

No help for me?

 

[ontop.clan11]

This is still unresolved. I can login in my account panel, here in the forum but not in my cPanel. It has been more than a day.

 

[ontop.clan11]

Why am I being ignored? :C

 

[Zubair]

Hello,

Please try login at cPanel again. If still not working post back.

 

[ontop.clan11]

Hello,

Please try login at cPanel again. If still not working post back.

Hello Sir Zubair,

I still can't login

 

[Zubair]

Hello,

I am very sorry for the inconvenience, looks like something is wrong with your cPanel account. I need someone higher to resolve this issue. You have to wait until i get some higher staff.

 

[ontop.clan11]

Hello,

I am very sorry for the inconvenience, looks like something is wrong with your cPanel account. I need someone higher to resolve this issue. You have to wait until i get some higher staff.

Okay Sir Zubair. I am willing to wait

 

[Zubair]

Got replay.. I must Escalate your ticket to support staff.

***Click on colored bar above or Go to Account Panel (https://x10hosting.com/control/) to see newly created ticket***