ftp login error

[preside2]

I'm having issues logging into my account with Filezilla to upload my pages. I looked over the connection guide several times to make sure I had everything set as recommended, and as far as I can tell I do. Here's my settings and the copy of the Filezilla log I get after clicking connect.
Host: president731.x10.mx
Port: 21
Protocol: FTP - File Transfer Protocol
Encryption: Require explicit FTP over TLS
Logon Type: Normal
User: president731
Password: ************
Status: Resolving address of president731.x10.mx
Status: Connecting to 198.91.81.3:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 25 of 50 allowed.
Response: 220-Local time is now 17:40. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Command: USER president731
Status: TLS/SSL connection established.
Response: 331 User president731 OK. Password required
Command: PASS ************
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server


Any ideas what's going on here? Really need to get this site up, my isp's dumped my free hosting, and X10's the only free hosting service I've found so far that has ftp access. Thanks much.

 

[garrettroyce]

you must either use your cPanel user name and password as the login OR you must use president731@president731.x10.mx and the password you set on the FTP users screen

 

[preside2]

Ok, did that, and it logged me in, but I received an error about

Error: The data connection could not be established: ECONNREFUSED - Connection refused by server
Error: Connection timed out
Error: Failed to retrieve directory listing

I managed to resolve this simply by resetting the encryption type back to plain ftp. Not sure why the ftp guide recommends using secure when it doesn't work properly, and it's not like I have anything I'm afraid people will steel, so unencrypted is perfectly fine. Thanks for the help.

you must either use your cPanel user name and password as the login OR you must use president731@president731.x10.mx and the password you set on the FTP users screen