Procedure for password reset not working.

[sielav78]

Hi there, I'm trying to reset the password for my account (as the system requires), but I'm not receiving any emails in my inbox or spam folder.
I hope you can help me.

Thanks in advance!

 

[Eric S]

Hi there, I'm trying to reset the password for my account (as the system requires), but I'm not receiving any emails in my inbox or spam folder.
I hope you can help me.

Thanks in advance!

Can you try this again please?

 

[sielav78]

Successfully fixed!!
Thank you so much!!