Unable to perform the required Password Reset

[costas1]

I can still login to DirectAdmin using my username and password, but when I try to perform the required password reset (Any account that has not been accessed since September 3rd, 2021 must do a password reset) and login via the main x10hosting domain, I never receive an email, regardless how many times I have tried.

 

[Eric S]

I can still login to DirectAdmin using my username and password, but when I try to perform the required password reset (Any account that has not been accessed since September 3rd, 2021 must do a password reset) and login via the main x10hosting domain, I never receive an email, regardless how many times I have tried.

Can you try this one more time for me please?

 

[costas1]

@Eric S
Success! Thanks for the intervention!

 

[Anna]

I'll close this as resolved then.