I can't comply with the monthly sign in requirement if I can't log in............a 500 error suggests this is a problem with your servers. Can you confirm when it will be available again?
Ok, so that's what I did. I'm confused by what @Eric S said: "You must login directly to your x10hosting dashboard." Isn't that what I'm doing? I click the account avatar and "login history" which directs to https://x12.x10hosting.com:2222/user/login-history
And it's there I see an...
I was finally able to log back on and no, the log in history doesn't show that. Here's what I see (missing Nov, Dec and Jan when I definitely logged in):
2022-03-29 11:31
xxx
1
2022-02-12 09:25
xxx
1
2022-02-12 10:23
xxx
1
2021-10-21 02:03
xxx
1
2021-09-20 13:54
xxx
FYI - I got the suspension warning email so logged in today, but when I check the log in history, it's wrong. I have an email alert set to remind me and I definitely logged in in November and December but it shows October as the last log in.
Asked this 2 months ago but got no response and it's still an issue:
@Anna @garrettroyce The hosting control panel link (pointed at https://x12.x10hosting.com:2222/CMD_LOGIN) now times out with an error that the site took too long to respond.
@Anna @garrettroyce The hosting control panel link (pointed at https://x12.x10hosting.com:2222/CMD_LOGIN) now times out with an error that the site took too long to respond.
Signed up >>>>>>>>>>>
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@garrettroyce Thanks but when I try to change forum password, I get "your existing pw is incorrect". Pretty sure it's not - I've tried every pw I may have used. So what now?
Tried the reset link yet again, and this time pasted the link from the email into an incognito window and it worked. Didn't use a special character in pw this time. So not sure if it was because special characters aren't allowed in pw's or there was a conflict in the browser session.