Recent content by Anna

SSL has been enabled on your account.

Is the username entered as a user for that database with proper privileges? Under databases, when you click manage for the specific database you can check that the username matches (exact match is important) and what privileges that user have, often full access is used. User(s) would be listed...

The service is up and running. However your local IP was blocked by the server due to failed FTP logins. I have removed the block. Please ensure you are using the correct credentials in your FTP application, if it is an account you created in DirectAdmin it must include the domain part like...

The good news is that the error message tells you exactly why and what can be done, ie there is a rate limit and you can retry at the earlist at 20:58:12 pm UTC, which was a few minutes ago. This limit is imposed by Let's encrypt and has nothing to do with the x10 servers nor is it under x10...

Odd, I get a clickable proper button when I click upgrades from my services page. How did you access the page? It would probably only properly show when you actually come from the upgradable service, as otherwise it would merely be informational about the options.

Well, since that domain is not part of the account associated with the account you post from it does look like a ToS violation since you are only allowed to have one account per individual. It does indeed look like there's still a bunch of tables missing in the database, at least from what would...

Your site works just fine as long as you do NOT use https (regular http works fine), this would be due to SSL not being enabled on the account, I have however now enabled it for the account. To get SSL fully functional you need to enable it for the domain under domain setup and also obtain a SSL...

Your site works fine when I check, assuming you refer to the one in the document root for the working domain (seem you have one misspelled that doesn't exist as well). You might need to clear cache.

Looks like you managed to get an account sorted so I'm guessing this is resolved.

I have allowed the domain in the system, you should see the service coming back within an hour.

This has now been enabled.

I can confirm mrburnsx suspicion, your local IP was indeed blocked byt the server, due to: Failed IMAP login I have removed the block, please ensure you are using the correct credentials for email to avoid having your IP blocked again.

Your account should now be unsuspended.

The site has been online all along. However, your own IP was blocked by the firewall due to "Failed DirectAdmin Roundcube login". I have removed the block, please ensure you are using the correct credentials when logging into your email account. Could this happen on premium? Yes, as repeated...

If you buy the starter plan at $11.95 per year you get to start of at 1gb diskspace. Can only be paid through paypal though and would be set as a subscription where you automatically pay the following year unless you cancel the subscription on your paypal. There has been talks about different...