Recent content by Anna

Your account should now be unsuspended.

The site has been online all along. However, your own IP was blocked by the firewall due to "Failed DirectAdmin Roundcube login". I have removed the block, please ensure you are using the correct credentials when logging into your email account. Could this happen on premium? Yes, as repeated...

If you buy the starter plan at $11.95 per year you get to start of at 1gb diskspace. Can only be paid through paypal though and would be set as a subscription where you automatically pay the following year unless you cancel the subscription on your paypal. There has been talks about different...

With the free hosting there's no option to get that up start. You start out with 0.5gb, and can get increases as needed incremental, but the account first need to be using 75% of the current allotment, be at least 7 days old (and for consecutive increases to be granted there needs to be some...

Magento is not really something that would work well on free hosting, checking their own specs it is recommended to have a VPS at the least. Further more, to get disk space increased there are a few requirements, one being that the account is at least 7 days old, yours is not even a full day...

It is currently pointing to the free hosting server, at least from my end. Local DNS cache may cause you to still see it as pointed to the premium until that updates on your end. However, you might need to send in a ticket on premium to have the domain removed from your cancelled account (since...

The domain on your account is not pointing to the free service, by the looks it does point to the premium server so it may be best to open a ticket within your clients area (https://clients.x10hosting.com/clientarea.php) where the staff that handles the premium (or vps) hosting can see your...

This should now be corrected, and your site should show properly soon (cache may prevent it from doing so immediately)

Because that is not an x10 domain. if it was it would have been games.x10.mx (we own x10.mx, so you would only be able to create a subdomain of that).

Can you please try now? I found and corrected an error with your account, likely from an issue when the service was created.

There appears to be something odd with your account, what domain is supposed to be present for it? It is possible that the service was not fully created on the server, at least that is how it looks right now.

Could you please try now? I did locate an error with your account, likely from failure to initially create the service properly, I have now corrected this.

The domain is not pointed to x10 at this time which is why it was still loading up. The service was, on DA level, still suspended likely due to an unsuspension failing to go through all the way, I have now corrected this.

Diskspace can be increased several times as needed. It is the account geral that I see listed as having a large usage, you can see that under email accounts in DirectAdmin. The only option to get more email accounts is switching to premium which comes at a low cost (if you pay by month it is...

One of your email addresses lists as having over 500 mb usage, I'd advise you to review that as that is a fair bit of email usage, although I can see it possibly accumulating since your account is a few years old. That said, I have increased your available space a bit for now and you should see...