Recent content by archerus

Hi Anna, I'm sorry to bother you again with this, but my account panel still says I have no hosting services and my website has been suspended again.

The site is back up. Thanks for unsuspending it and for following up on the other matter, Anna.

Hey Anna, Thanks for looking into this. Any joy? I can't access my website anymore. It's now telling me that the account has been suspended: Your Hosting Account is Suspended Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the...

Hey Livewire, My site's URL is: www.martakaras.co.uk Thanks for your help.

Hum. That doesn't sound very reassuring. Surely something can be done. I find it hard to believe that it got terminated due to a bug, there are no backups and that's it. As I said, my site is still up. It's just my account admin panel that insists I'm not registered for any hosting services.

Hi Brandon, I'm not sure, but I think it's the same as my forum username: archerus. Thanks.

Dear x10hosting Team, I am currently unable to access my website hosting options on my account panel and I get the following message: Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios: An older account was removed as...

Dear x10hosting Team, I am currently unable to access my website hosting options on my account panel and I get the following message: Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios: An older account was removed as the...

Hi again, Anna. There's no need to apologise. I fully appreciate that you had a lot going on, what with server upgrades, deleting backups and whatnot. I have successfully managed to log onto to Boru/cPanel using the information provided, but there is still something amiss with my account...

Hi, Anna. I see that the restore was successful and that my website is back up and running, so many thanks for your quick reply. However, having just checked the account panel, I see that it hasn't been synched yet (and so I cannot login to Starka nor reset my password, as you've suggested)...

Hi, folks. My account got suspended for inactivity around the same time the server migration started and now I am unable to unsuspend it and cannot create a support request through the account page. The server listed on my account info page is called 'getupdate', which, as the helpful folks at...