Recent content by avant

Hey, my account says it is unsuspended on the account panel, but the actual website shows the suspended page. I checked with a proxy as well to check it's not just my computer. Any ideas? Thanks

Hey all, I've been a member here for a few years now. Today I've found that my account has been suspended for high resource usage, it says I can unsuspend myself but there is no button to do so. Also, in the past couple of weeks I have suddenly suffered a couple of these high resource...

Oohhh, yep. Email address works instead. Is that a new thing? Has to be email address rather than username. At least it was something simple! Thanks

Hey, I posted about this a couple of weeks ago and it's still not working for me. I still can't login to the X10 Account panel, but I can log into CPanel and the forums so it is obviously a problem related to the account panel. Any ideas?

Hey, CPanel literally just started working again. Ok, I'll wait it out for the account panel. Thanks

Hey all, My CPanel for my account avant.elementfx.com is returning this error message: Also, I don't know if the problem is related, but I cannot log into my hosting account on the main website, but I can log into my forum account. Any ideas? Apart from these two issues, the website is...

Hey X10 team, I've noticed that since the server upgrades, my site has become significantly more unstable. The load times are generally very slow, with quite often a few "The page is temporarily unavailable" and "Error connecting to database" messages appearing. This is happening a lot more...

Hey, I've been trying to add an Addon domain for my website which is avant.elementfx.com and I was trying to add an addon domain for ball.avant.elementfx.com for www.midsummernightsball.co.uk. In the process, it looks like CPanel has corrupted the data in one of the folders. The folder shows its...

Hey, If I'm being a newbie just say. I currently have a domain name www.midsummernightsball.co.uk pointing towards avant.elementfx.com/ball and that works fine. But, the address bar shows the redirect from the domain to the host. I gather the way to prevent this problem is by using an add-on...

Hi, I read that the accounts have been restored but I can't login to CPanel or the FTP server and Joomla! is reporting a database link error. My website is avant.elementfx.com Thank you

Hi I'm having exactly the same problem. I've also got the problem of Joomla! failing to load due to the updated SQL server, but I can fix that. I just can't get into CPanel at the moment so I can't do anything. Thanks for the help. EDIT: My site is avant.elementfx.com

^ Hi, thanks for the suggestion. Sorry for the long time to respond. Unfortunately I tried with 465 and it didn't work. I tried 465 before as well on the off chance due to it being a commonly used port.

Hi, I have worked out what the problem is. I recently changed ISP and my new ISP blocks port 25, is there an alternative port for mail.avant.elementfx.com. Thanks

I have tried using both mail.avant.elementfx.com cossacks.x10hosting.com I have ticked the box in Outlook, the outgoing server requires authentication as well. Thanks avant

Hi, since the move of Cossacks I have been having problems sending emails. Receiving emails from our email accounts is working fine, just sending is the problem. All the settings appear to be correct in Outlook. I have tried using POP3 and IMAP. Forwarding accounts are also working fine. I am...