Issue/Steps:
If you login to cPanel and press "Visit Community"
Actual:
It links to "https://community.x10hosting.com/" but the subdomain does not redirec, leading to home page.
Expected:
Link should be updated to: "https://x10hosting.com/community/"
or subdomain should redirect to the...
Hello sorry for late reply, I'm not super techy but this is the log from filezilla when I use my main FTP account access, weird enough I did gain access now, but I'm still unable to create FTP Accounts, could be a CPanel issue?
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Status: Resolving address of dinoraptor101.x10.mx...
Hi please help :/ I'm on Illuminated server dinoraptor101.x10.mx and I haven't used my access in a while I decided to come to make changes to my site and all of a sudden I can't, I can still access my account panel and C Panel so I know I got the right credentials, however I can't use FTP...
:cat: AWESOME!! :cat:
I'm still stuck on "Basic" theme, leafy can you please switch me back to cPanel-x3? :oops: I promise that's the last thing I'll ask of you today.
:facepalm: Just realized the difference between a DNS name server and a Server URL.
FACEPALM T__T I was stressed.. ?? Umm In other news... my ftp portal ( ftp.dinoraptor101.x10.mx ) and main website dinoraptor101.x10.mx are still pointing to xo3 ( 198.91.81.3 ) so I can't access the illuminated ftp unless I go through ftp.darkinlastgame.tk ? can we fix that?
Ok good I'm re-uploading data to darkinlastgame.tk's folder.. but I need to access the cPanel. I can't switch back from the Basic theme.. I need cpanel theme.. It's a known issue. only a staff member can switch you back for now..
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Thanks for the help and lots of...
Do I need to change my DNS nameservers?? it's currently on ns1.x10hosting.com / ns2.x10hosting.com
My websites, dinoraptor101.com and darkinlastgame.tk are down.. I can't reach the file manager on illuminated.x10hosting.com server ...
Is there a problem with my Illuminated access?
Umm I think Illuminated server is down as a whole?? I tried a ping..
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dave@dave-HP-ProBook-6555b:~$ ping -c 10 illuminated.x10hosting.com
PING illuminated.x10hosting.com (162.253.224.37) 56(84) bytes of data.
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Hi there!! oh well .. here's the thing.. x10hosting.com directs me to x03 cPanel instead of illuminated.. and when I manually accessed illuminated (https://illuminated.x10hosting.com:2083/cpsess*********) I had to re-add the domain because it wasn't listed??.. and the domain file directory is...
But I have an illuminated server and I added the new site darkinlastgame.tk to the Illuminated Control panel? how did it end up on a free-server, and if I DID do something wrong are there valid steps I can do to transfer my new site to the illuminated server? or can x10Hosting Staff move it...
Hi there! well I'm a paying member (illuminated) having the same issue... I'm not so much advanced but somehow I have multiple IP addresses and this address went down along with it's website? 198.91.81.3 ?
This morning I woke up to a call that my website is down. .I'm running on Illuminated server which recently moved to the private cloud ( December 2nd 2014 )
My IP Address 198.91.81.3 is unreachable and my FTP profile times out.. I can't even open the x10hosting control panel.
However...