Recent content by Eric S

This domain has been temp. allowed. Please remove the domain related to movies to prevent the service from being suspended again.

your IP was blocked for attempting to connect to SSH / SFTP. This is not enabled for our free hosting users. We have unblocked the IP so you should see access restored.

We have cleared up your space as most of this usage was from your "backups" folder.

Your account has been scheduled to be removed.

Can you confirm what error you get when using webmail directly from the Directadmin portal?

This has been increased

This domain name is not allowed.

This is not an option we can enable globally on our free services. However, our low cost premium service can have this option : https://x10premium.com/

This should now be resolved!

I can see our system sent 5 emails to your email address on file prior to this happening. Prior to 3/21 we see the last login to our system before that was 1/13. That said I have sent this over to our backend team to see if we have a backup on file to provide a one time restore! The latest...

Your service has been removed for 3 years now and has been inactive and removed. You will need to attempt to create a new service and account

This has been allowed as well. Please give our system a few hours to finish provisioning this allow and the DNS to update back to your live site and service.

Please re-check access.

Your service is now restored. Please make sure you login to your client dashboard ASAP to prevent any other issues ; https://x10hosting.com/panel

This should be resolved. At times our system has maintenance that last longer than normal. However, you should always be able to access your hosting panel directly via the server URL.