Recent content by Eric S

As mentioned the domain name is not allowed. We will not be able to allow this domain at this time. I have marked the domain to be removed and service should be accessed again for you to create a new one within 2 hours if this ticket update

You are hitting the inode ( file limit) on your service so this will not install. Can you check if you are able to clean up any unused files? If not let us know and I will see if our team can increase this limit.

Your IP was blocked in our system. The reason for the block was your IP has failed to access the email system over 50 times from this address. I have removed the IP block and you should be able to see access restored. However, you will need to correct any email logins that may be failing to...

We have increased your space!

The space has been increased.

I have allowed the domain name. Please allow up to 1-2 hours after this update for the system to sync this change.

We can see you are only using a little more than half your space : > 298.3 MB/512 MB Can you confirm if you currently have any requirements for the extra space?

We see no blocks on our end regarding your IP address which means this may be a block from within your ISP network. If possible can you attempt to load a secondary server of ours : https://x11.x10hosting.com:2222/

This domain is not allowed at this time. I have marked the account to be removed so you can re-add as needed.

I do apologize this domain is not allowed as long as the DNS is not pointed to us.

We have allowed this domain name. You do not have to do anything on your end and can keep the domain. Please allow up to 1 hour for this to sync.

We can see you are using a VPN or other proxy service to access our system. Please provide the county you are located in.

SSL access has been enabled for your account. You should now be able to manage this from your DirectAdmin panel.

Your service has been unsuspended. You can use the domain provided without issues. Please allow up to 2 hours after this post for the system to fully sync,

Your account should be active again. This domain is allowed our system marked it as a false positive. You do not need to take any further action. Please give our system about ~1 hour to sync the updated changes.