Recent content by Eric S

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    Cannot add domain idebsports.ly - Getting "Another user owns this domain"

    The issue is you had this domain assigned 3 other times with our service. The DNS record still existed in our meta data. Other hosts that are not our company would not impact service here. At this time I have removed the DNS entry for you and you should be able to sign up for a new service again.
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    Control Panel problems

    I am sorry you having intermittent issues with the service. I can see that x13 the server you are hosted on may have had some hiccups on the backend that caused the slow response time from your panel. Can you monitor the status now and let us know if you see any current issues happening?
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    requesting unsuspension

    Please remove the mail domain ASAP. If not the system will automatically re-suspend this. You should have access to the service in the next 1-2 hours after this update.
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    Pending DNS Purge: tusecreto.x10.mx (Ref: Discord Support Request)

    We have confirmed this issue was resolved and updated several months ago. However, we have audited our online presence and see you have left a very negative public review on trust pilot and possibly others regarding this issue. We are requesting you remove that review to prevent us from having...
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    Requesting unsuspension, i move to a different city and it detects multiple ip.

    Please login to your account to unsuspend service. I do apologize for the delay as this was missed.
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    x10Hosting blocks IP of my backend that holds idle PHP connections

    We would need the IP of the application itself as multi IP are used for that platform. You should have a dedicated API IP or similar provided to you that we can review the logs and whitelist as needed.
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    Important Errors when trying to login / reply for inactive email

    Please access your dashboard again to make sure this is unsuspended as we have allowed your access.
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    x11 my IP got blocked

    We do not see any blocks on your IP at this time.
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    x11 my IP got blocked

    You should now have access.
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    419 page expired

    What site / url are you receiving this error on?
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    Intermittent 403 Forbidden errors in WP Admin (LiteSpeed/ModSecurity block?)

    We can not reproduce this when viewing the site. Can you attempt to gather any console logs when you encounter the 403 on your end?
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    requesting unsuspension

    We are not able to host any domains related or with the term "roblox" based on DMCA and other copy right request take down agreements we have with that company. We can allow the service with you pending to change the domain. Otherwise, you will need to create a new service without that term.
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    no login possible since months

    Please re-attempt access
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    requesting unsuspension

    This domain has been allowed. You should see service active within 1 hour of this update. No further action is required on your part
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