Recent content by Eric S

Based on reviewing this further we have allowed this domain name. Please allow 1-2 hours after this update for your local DNS and cache to update .

We have increased your limit. Please let us know if this reaches ~80% again in the future.

We have completed a restore of this database from Oct 1st 2025.

We can see your IP was blocked. This blocked happened on Dec 29. The reason was you are attempting to login to SMTP email account from your local machine(s) with the wrong information. I have unblocked your IP. However, you will need to review and check your local mcahines are using the correct...

Our backups are being reviewed this week if we have any cold storage backups from before you reported this happening. Once we have a confirmation if this is possible to restore we will update this post.

This has been restored. Please make sure you login to your dashboard ASAP to prevent this from happening again.

Can you kindly reattempt this? I do apologize as I do not see any emails but we did receive a voicemail regarding this so I am reviewing this now for you. We have allowed the site.

Kindly reattempt this access. If this still fails please provide any error codes.

This has been increased

This has been increased as requested

You should now see both active and the service restored.

You will need to wait for the cooldown on the SSL before re-attempting.

I am unsure on this request. As indicated you can only have one account. Your service only list one on this forum name so that account should be used going forward.

This has been allowed. Please wait ~2 hours after this update and you should see service restored.

Can you kindly re-attempt access and let us know the results?