Recent content by Eric S

  1. E

    service termination

    We do not see any recently terminated services. The last terminated service we see on the account was over 8 months ago and no service has been created since.
  2. E

    Meu php virou outro site

    I do not see any indicating that your site was accessed outside your own IP's that have been used. Can you confirm when this may have happened and we can see what options we have.
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    Control Panel problems

    Can you recheck this should be resolved.
  4. E

    Request for additional Storage space - Before moving to paid service

    We have increased your storage space for you!
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    Suspended?

    This should now be resolved!
  6. E

    unsuspension requests

    We can see you do indeed have more than one account. Please provide the domain names of the secondary accounts and which one you may want to keep.
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    Can't access email on my cpanel

    This should now be resolved.
  8. E

    Getting wrong "Multiple Accounts" error

    We have recovered this service again. The same as we did in Feb of this year. Please access your CLIENT dashboard to make sure service is marked active correctly going forward.
  9. E

    I can't access my spaciovirtual.x10.mx account.

    We do not see any active services related to : spaciovirtual.x10.mx also your forum account is not currently attached to any domain or service so we can not verify your account at this time. Can you please access the forum account associated with your hosting account or provide your client...
  10. E

    Bloqueo de IP por pruebas a mí sitio

    Please re-attempt this access.
  11. E

    blocked on server X12

    Please re-attempt this access. We can see it was blocked for using the wrong email information. Please make sure you are using correct information to prevent this from happening again.
  12. E

    Request to lift restrictions

    Your country block not been allowed to access our services. Please clarify how you created the service and if this was in a different location.
  13. E

    My page has been deleted

    Your service was terminated 5/28 We can see you did not login to your client dashboard for ~90 days. Therefore, your account was terminated. I can also confirm the email account on file received 6 total emails reminding you and warning before this happened. However, I have asked the team to...
  14. E

    Request to remove my domain from a terminated service.

    Your service was actually NOT terminated due to a system bug. Therefore, instead of clearing this we have simply restored your access to your existing service. You should now see this listed as active and accessible via your client dashboard.
  15. E

    Problem with x12 server

    Can you please re-try ? we can see your Ip was blocked for failing to access webmail.
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