Recent content by Eric S

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    Can't enter site from Dashboard

    Your IP was blocked for failing to access your email service. Please make sure you are entering the correct details on your local machine(s) to prevent this from happening again. At this time you have been unblocked
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    Restore Inactive Service

    This has been restored. You will need to access your account in the next 24 hours or it will auto suspend again.
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    Issue with expired domain – www.fariasribas.com.br

    This should now be ready to be re-added.
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    requesting unsuspension

    I have unsuspended this service please allow up to 2 hours for the system to sync the changes.
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    requesting unsuspension

    I have approved the use of this domain name. Please allow up to 2 hours after this update for the system to fully sync and unsuspend the service.
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    Need Account Reset (Deleted public_html)

    Your request is denied. Multi accounts are not allowed
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    Unlock my account.

    We do see more than one account being accessed via your latest IP. At this time we have provided a one-time rule. Which means you should now be able to access this service.
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    IP blocked

    Your IP was blocked because you attempted to connect to port 22. SSH including SFTP is not enabled on our free services. I have removed the block at this time.
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    Neet Account Reset (Delete public_html)

    Your service has been fully recreated.
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    Message "User iaor**** has used up 0.0% of their bandwidth and 102% of their allocated disk space"

    Based on this request we have increased the space on the account.
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    Potential IP Ban

    Your IP has been unblocked. This reason was indeed due to too many failed attempts using the wrong email password.
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    Message "User iaor**** has used up 0.0% of their bandwidth and 102% of their allocated disk space"

    The email account newsletter@domain name is showing almost 400MB of space. Can you please make sure to empty the trash and any large sent items as well? Your email account usage is included in your overall storage
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    requesting unsuspension

    This domain is not allowed. I have approved the domain to be removed. Please allow 1-2 hours after this update for your access to be fully restored. Once it is please update the domain name.
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    Request for FTP Access Restoration – Urgent

    Your IP was indeed blocked based on you using SFTP ( port 22) instead of 21. We have unblocked this and you should see service restored.
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    Revival of website registered with another account

    We have temp. unsuspend the service. Are you able to possibly have the existing owner of the account email us at support@x10hosting.com stating we can transfer this service to someone else?
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