Recent content by Eric S

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    requesting unsuspension

    The domain mailer.com is not showing as an actual valid domain. If you own this domain can you change your NS ( namesevers) to ours ns1.x10hosting.com . Once this is changed let us know so we can validate the domains usage.
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    Request to cancel a service

    Your package has been cancelled and downgraded back to Free. Please also make sure all subscriptions via your PayPal account are cancelled on your end regarding this service.
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    Request to Reactivate Hosting Account

    This domain has been allowed. It will be monitored for content however so please make sure the domain is hosting material suitable for our TOS and AUP.
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    Service Restoration Request at ElementFx.com

    You have still not accessed your client dashboard : https://x10hosting.com/panel/ Since July of this year. We have again restored service. Can you please make sure you access the above panel to prevent this from happening again? please allow up to 2 hours after this post update for the DNS and...
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    Account and in- and outgoing mail servers

    i can see from our logs you are using the wrong details for SMTP sending. You will need to recheck your email settings you are using on your local client vs the password and information you setup via your DirectAdmin panel.
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    requesting unsuspension

    We have approved this domain name. Please allow 2-3 hours after this update for all systems to reflect the changes and the server to be active again.
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    Storage increase

    Storage has been increased.
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    Your x10hosting free service has been temporarily suspension pending a domain review

    This domain has been allowed. Please wait 1-2 hours after this update for the service to be fully re-activated
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    SSL on free hosting activation request

    This has been enabled. You should see a new module to enable and activate SSL on your domain(s)
  10. E

    Account and in- and outgoing mail servers

    This has been removed again.
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    Login from GR IP

    We have removed the block again for you.
  12. E

    requesting unsuspension

    This is incorrect as we can see your previous account creation attempt was also suspended for the same issue. This will not be unsuspended based on this being a repeat.
  13. E

    Login from GR IP

    This was blocked again for the same reason. We have unblocked it. Please make sure all email clients on your local network are using correct information to prevent this from happening.
  14. E

    Account and in- and outgoing mail servers

    Your IP address was blocked for failing to access these accounts. I have unblocked the IP. However, you will need to make sure you are using the correct information going forward to prevent this from happening again in the future.
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    requesting unsuspension

    This domain is not allowed and at this time will not be restored.
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