Recent content by Eric S

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    Please enable SSL for my account

    This should now be enabled correctly under the account and domains management section.
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    Please enable SSL for my account.

    This should now be enabled!
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    Overpaid yet again

    You have to cancel the automatically payment from your own PayPal account. This is a subscription service and that is currently how this is cancelled. If you have any issues cancelling this via your Paypal service please let us know. I have refunded your payment as requested and downgraded...
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    Request to unblock my account. Error code EAC5961AED310BD5D

    I can see the IP address you are using is indeed attached to other services. The other services however have not been setup and only have client accounts. Therefore, I have removed the block for you. Can you re-attempt to access this in about 1 hour from my reply to allow our systems to sync...
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    I cannot use the DNS management function to add DNS records

    Can you confirm the exact steps you are doing to complete this? Please include screenshots from DirectAdmin
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    site https://softenglish.exofire.net/ WordPress 6.8.1 requires the json PHP extension.

    We can see this is now enabled and the site loading correctly on our end.
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    Error When Creating new service / subdomain

    This is not working based on the network you are using. Please disconnect from VPN services and try again.
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    requesting unsuspension

    The issue is "frutigen" is not allowed currently. We can remove the domain and you can re-add using the mentioned Frutiger.
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    requesting unsuspension

    This will not be allowed. If the name should have been "Frutiger" then it should have stated that
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    Is the cpanel for freehosting down?

    I can not reproduce this. Can you re-check and let us know if you see this still happening?
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    Unlocking Multiple Accounts

    Your IP has accessed over 7 accounts. Most of them have the exact same very similar usernames as the one you used for this main account which generally would indicate they are not for someone else. We also do not see any @edu or college type email addresses being used for these. When our...
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    Please enable SSL for this account

    This has been enabled for your account
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    Help Please! 1021 Disk full (/tmp/#sql-temptable-34763a-f88801-112f14.MAI)

    I can see your disk space is only at 363.7 MB. This includes database usage and all other file usage on the service. In the future please open your own thread so we can track issues better.
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    Please Unsuspend my account

    It looks like our system false flagged a new domain you added. I have allowed the domain going forward. Please allow up to 1 hour for the system to sync these changes.
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    Please Unsuspend my account

    Please do not post ANY information like that again this is not good practice. The team will review the request and get back to you shortly
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