Recent content by Eric S

This server is pending deletion. Once this is completed you will see it removed from your account. Once that is done you will be able to create a new service

Your IP is attached to more than 7 accounts so this error will not be able to be removed at this time.

Please re-attempt this

Can you re-attempt this again please?

Both should now see this working at this time.

Can you please re-attempt this? I am sorry this happened as it looks like a desync happened between your account and the ordered service.,

Your service was not provisioned because the domain name you selected is not allowed.

What is the subdomain you are trying to add?

I can confirm the above method should work. Please attempt and let us know the results

This is because you are over your current disk space usage. reviewing the account we see a lot of usage with the plugin : backuply If you can please remove any backups to clear up space which should allow you to work on the site further. IF after you clean up the backups you still have disk...

We do not see any 2fa enabled for your account at this time. If you still see this being an issue please confirm the URL you are accessing that is asking for 2FA.

You had 500+MB located inside your trash folder. I emptied this and you should now see free space.

We can see this is installed within the subdirectory /mybb here : https://www.thefriendshiphouse.online/mybb/ > https://www.thefriendshiphouse.online/mybb/

I do not see any services attached to your forum account. Therefore, we can not review any blocks on our end. Please provide a valid domain name you have with us ideally posting from the forum account attached to your service.

It looks like you may have already setup a secondary account. We are able to restore the service while the secondary account / service exist. Can you confirm if you wish for us to remove the new ( setup 2/28/2025) and restore the previous that was terminated on 2/16/2025?