Recent content by Eric S

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    ⚠️ Terminated | Backup Request | CRITICAL

    I can see our system sent 5 emails to your email address on file prior to this happening. Prior to 3/21 we see the last login to our system before that was 1/13. That said I have sent this over to our backend team to see if we have a backup on file to provide a one time restore! The latest...
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    Important Errors when trying to login / reply for inactive email

    Your service has been removed for 3 years now and has been inactive and removed. You will need to attempt to create a new service and account
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    requesting unsuspension

    This has been allowed as well. Please give our system a few hours to finish provisioning this allow and the DNS to update back to your live site and service.
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    Unblock My Account

    Please re-check access.
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    Please help, website terminated

    Your service is now restored. Please make sure you login to your client dashboard ASAP to prevent any other issues ; https://x10hosting.com/panel
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    500 | Internal Server Error

    This should be resolved. At times our system has maintenance that last longer than normal. However, you should always be able to access your hosting panel directly via the server URL.
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    Additional storage space request.

    Can you confirm the overall size of the new site you are trying to import?
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    Additional storage space request.

    80% of your strorage is being used by ; 1.2G wpvividbackups This type of storage does not work as your allocation usage., You should remove backups and download them locally. Or if you wish to have backup retains on the sever itself minimize them so it works within your allocated space. If...
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    500 | Internal Server Error

    Can you re-check and let us know if this is now working?
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    x12 SSO Login Issues

    Can you re-attempt this should now work.
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    Additional storage space request.

    We have increased your storage space for you.
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    Important Errors when trying to login / reply for inactive email

    yes you will receive these when you visit countries that are not allowed by our system. We have marked the account as active for you for now just please revisit the portal when you can.
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    Feature disabled MESSAGE

    This should be resolved as mentioned. Please re-attempt to generate and SSL as needed. There may be limits on the domain name but the error you saw previously should no longer be valid. As for messages as mentioned by our community member this is disabled by default and is not an issue.
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    Feature disabled MESSAGE

    I apologize this should be resolved and you should not see any errors when trying to get a valid SSL
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    Feature disabled MESSAGE

    This should be resolved.
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