Recent content by Eric S

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    Hello x10 Host

    Your request is denied as you currently have most of your usage for files storage on an .apk file. most of this storage is also on a subdomain that is not accessibly publicly. Your required of 10GB can also not be met right away as our free service upgrades gradually as the account itself...
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    No access to x11.x10hosting.com control panel today

    Your IP was blocked for too many IMAP login attempts. I have unblocked this. Please make sure you are using the correct information going forward for all mail access and clients to prevent this from happening again.
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    Add SSL Certificate to SSL Hosting - Free Tier

    This has been enabled
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    Please help, website terminated this morning

    We replied and updated you via email. This should now be restored.
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    Improvement at the limit

    You are only using half of your current space limit. As mention above you can adjust your PHP limits on your own via your Directadmin panel
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    Hello to the x10 Host Things support team.

    Per our usage policy we can not do increases until you have used ~75% of your space. You are well within the limits right now. Your account is also still very new. Once you have used 75% we can re-review and check for you without any issues.
  7. E

    Hello to the x10 Host Things support team.

    We have cleaned up your tmp and your trash and we can see you are only using 50% now.
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    Storage Increase

    We have increased your available disk space
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    Unable to Unsuspend: "Multiple Users" Error on Login - Please Help

    I can see 12 accounts using the exact same IP as yourself. Can you please confirm the network you are accessing your service from?
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    Eu não consigo acessar minha conta, mesmo com as credenciais certas

    We can see 6 accounts the account using the same IP address as you along with similar domain name schemes. This would indicate that you have created multi accounts.
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    How to pay a invoice? I only have print or cancel options.

    Your account has been terminated and removed from our system since Oct. of 2024. Do you have a secondary account with us that is more active? We can also see this previous service did not have a starter package assigned.
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    Getting wrong "Multiple Accounts" error

    Your service has been restored. I do apologize no update was provided here. You should be able to keep using our services as I have marked the account to be allowed. Please give this ~1-2 hours after this update for the DNS and all systems to sync.
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    Account has disappeared with no apparent reason 404 code seen

    Can you confirm which domain you are seeing 404 on? I can view your site without issues at this time.
  14. E

    508 Errors

    This is occurring during our maintenance of your server. This should go away in the next 48 hours after we complete the updates.
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    Important Errors when trying to login / reply for inactive email

    Please re-attempt this access
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