Recent content by Eric S

I do not see your IP blocked at this time. Can you recheck access?

Your account is not blocked only because of the accounts but rather for actual software issues that do not allign with our TOS/AUP. We can also not allow access to multi accounts as you are requesting.

This domain has been approved. Our system false flagged it when it was added. Please allow up to 2 hours after this post update for all DNS and functions to sync correctly.

We have increased your disk space for you based on this request.

Your request is denied as you currently have most of your usage for files storage on an .apk file. most of this storage is also on a subdomain that is not accessibly publicly. Your required of 10GB can also not be met right away as our free service upgrades gradually as the account itself...

Your IP was blocked for too many IMAP login attempts. I have unblocked this. Please make sure you are using the correct information going forward for all mail access and clients to prevent this from happening again.

This has been enabled

We replied and updated you via email. This should now be restored.

You are only using half of your current space limit. As mention above you can adjust your PHP limits on your own via your Directadmin panel

Per our usage policy we can not do increases until you have used ~75% of your space. You are well within the limits right now. Your account is also still very new. Once you have used 75% we can re-review and check for you without any issues.

We have cleaned up your tmp and your trash and we can see you are only using 50% now.

We have increased your available disk space

I can see 12 accounts using the exact same IP as yourself. Can you please confirm the network you are accessing your service from?

We can see 6 accounts the account using the same IP address as you along with similar domain name schemes. This would indicate that you have created multi accounts.

Your account has been terminated and removed from our system since Oct. of 2024. Do you have a secondary account with us that is more active? We can also see this previous service did not have a starter package assigned.