Recent content by Eric S

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    Delete My Account

    Your account is pending removal in the next 72 hours.
  2. E

    Server x15.x10hosting.com ist down

    Server is stable and online at this time. I can see there was a roughly ~30 min downtime and this came up shortly after.
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    Two-Step Authentication

    Can you re-attempt access?
  4. E

    Help with 2FA

    Can you re-attempt access?
  5. E

    Eorror with Two-Step Authentication

    Can you kindly re-attempt access?
  6. E

    Account blocked after moving from Florida to Istanbul - Error Code EA8F8534F4EA8FEA4

    There are no known blocks on the account and the error code is no longer valid. Can you re-attempt access? Note this is only for your single account
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    Network Blocklisted

    Can you please re-attempt access?
  8. E

    Requesting Help Admin

    We have increased your available storage space based on this request.
  9. E

    Cannot add domain idebsports.ly - Getting "Another user owns this domain"

    The issue is you had this domain assigned 3 other times with our service. The DNS record still existed in our meta data. Other hosts that are not our company would not impact service here. At this time I have removed the DNS entry for you and you should be able to sign up for a new service again.
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    Control Panel problems

    I am sorry you having intermittent issues with the service. I can see that x13 the server you are hosted on may have had some hiccups on the backend that caused the slow response time from your panel. Can you monitor the status now and let us know if you see any current issues happening?
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    requesting unsuspension

    Please remove the mail domain ASAP. If not the system will automatically re-suspend this. You should have access to the service in the next 1-2 hours after this update.
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    Pending DNS Purge: tusecreto.x10.mx (Ref: Discord Support Request)

    We have confirmed this issue was resolved and updated several months ago. However, we have audited our online presence and see you have left a very negative public review on trust pilot and possibly others regarding this issue. We are requesting you remove that review to prevent us from having...
  13. E

    Requesting unsuspension, i move to a different city and it detects multiple ip.

    Please login to your account to unsuspend service. I do apologize for the delay as this was missed.
  14. E

    x10Hosting blocks IP of my backend that holds idle PHP connections

    We would need the IP of the application itself as multi IP are used for that platform. You should have a dedicated API IP or similar provided to you that we can review the logs and whitelist as needed.
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