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can you please re-attempt this?

I apologizes you should now be unsuspended but on our standard plan until you re-purchase the plan.

I have whitelisted your domain and the subdomain provided. You should see service restored shortly. In the meantime to verify ownership of the domain can you email us at support@x10hosting.com from email address using your main TLD?

That is not the same as "double everything" You had a premium service which is unlimited everything. I offered a super discounted rate to keep you on the premium plan and if you did not want to switch I offered to upgrade your disk space to even higher than double that of 2GB. I do not see any...

> Having been a supporter of X10hosting for many years, both through donations and paid services, I must bring up a concern regarding the "Double Everything" promise that was previously offered. This promise, which was advertised as a lifetime benefit for those who donated a certain amount...

Please check your messages here on our forums for more some information regarding this.

Can you log out of the dashboard and then log in and re-attempt this?

You should see this enabled at this time

glad to hear!

Your service is suspended due to your domain usage.

You have not accessed your account in over 3 months. We can see the one active service has since been terminated due to inactivity.

Invoices will be automatically paid based on the subscription setup when the first payment was taken. This should be manageable via your PayPal account. If you do not see the invoice is auto paid ( via an email) after the due date please let us know.

Should be enabled at this time!

This should be enabled at this time.

You attempted to use SFTP ( shell based FTP) which is not allowed. I have unblocked the IP However, in the future please use standard FTP setup using port 21 to prevent this from happening again.

Should be restored at this time! I would request if possible in the future try and reach out sooner as the backups we create sometimes are rotated within 30 days after termination ( a full 3 months after the first email/suspension Also please note your last login was 12/23. ( So you did...

This should now be resolved.

I do not see you having two accounts under one single email. I see you have two diff. accounts under two emails. Please confirm which domain / email you wish to keep going forward.

Can you re-attempt to add the domain to your directadmin and let us know what the error / results are?

Domain is not allowed as you are using it to share / host movies illegally.