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  1. E

    Please enable SSL

    Thank you this has now been updated and you should see this enabled at this time
  2. E

    Please enable SSL

    As I do not see any hosting service attached to this forum name I am unable to look up the account to enable this. Can you confirm the domain name on the service for me to lookup?
  3. E

    request to unsuspend

    We can see 5 emails sent to you before this occurred. The last one being on 10/26/2024. That said I have allowed a one time restore. Please note as MrBurnsx membered please do not rely only on the emails to remind you. You must access service once every 30 days going forward! You should see...
  4. E

    It appears that my IP is blocked?

    Our firewall blocked the IP was you indicated. This was from our security software. This could have been a false positive so we will monitor as needed on our end.
  5. E

    It appears that my IP is blocked?

    We have refreshed our backend for your service. can you re-attempt access?
  6. E

    Cancel x10hosting account

    Which account do you wish to retain? We currently only see two terminated services on your account attached to this forum name. You should be free to start a new service within that same account if needed.
  7. E

    This made me so mad I might switch to another service even for my paid ones! HELP!

    This should have been resolved a few hours ago based on our teams feedback in Discord.
  8. E

    requesting unsuspension

    That IP is still linked to a non-standard ISP. I have whitelisted this while our team reviews options. Please access your dashboard in order to unsuspend service as needed.
  9. E

    Hosting control page not loading

    Can you please re-attempt this. Your IP was blocked for failing to access your webmail. Please make sure when accessing all email accounts you are using the correct information
  10. E

    Please Check My Account, or Delete It

    Anyone having issues please provide a screenshot in this thread with the existing error including the URL being loaded.
  11. E

    Restore previous suspended website

    As you have already created a new service we wouild not be able to restore your previous. We can however, terminate the newly created and attempt to restore your existing / previous if you require.
  12. E

    Requesting unsuspension

    Your org. service is unsuspended. The previous one is removed fully.
  13. E

    I missed the window to login...

    We can see you logged in a day after the termination and not before. Your last login before the 10/27 login was 8/31. That said, I have provided you with a one time restore based on the warnings that may have happened. However, in the future please do not rely fully on the emails but making...
  14. E

    Service Terminated, after incorrect suspension

    We do not see any account that is terminated attached to this forum account. The account listed has a domain of : sislink.net and has been active since 2023.
  15. E

    Resolved Pay an Invoice

    This is because it will automatically be paid via the existing PayPal.Yuo do not need to do anything and this will auto pay.
  16. E

    Account Disabled

    Kindly re-attempt access and let us know if you see this resolved.
  17. E

    Request To Increase storage disk space

    I have increased your space please allow a few moments for this allocation to show on your end!
  18. E

    Resolved Pay an Invoice

    Yes if you are on our starter package you would have had a PayPal account as only that is supported currently.
  19. E

    Requesting unsuspension

    You should see the org. service restored at this time. Please allow up to 1 hour after this post for the local DNS and services to fully sync.
  20. E

    Problems entering the control panel

    > Q: What is my Direct Admin and FTP information and password? A: When you create your service you create the hosting service password. This will be your password to use to log in directly to Direct Admin along with your default FTP and webmail account. If you do not remember or you need to...
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