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Your account should be active again. This domain is allowed our system marked it as a false positive. You do not need to take any further action. Please give our system about ~1 hour to sync the updated changes.

You must first add the domain to your service with us so that when your provider completes the NS Lookup it is complete. Some registrars are like this. Can you add the domain to our service then update the NS?

We have reviewed this and the account should now be active. Please allow up to 2 hours after this update for everything to sync fully.

I have increased your disk space!

I am very sorry to hear and hope you are feeling better. However, You have already created a new account on 2025-05-13. Therefore, since you can only have one service we can not restore this primary one unless we remove the new one. Please let us know how you wish to proceed.

Your IP was blocked due to attempts via SSH. Please note free hosting does not have SSH access including SFTP only our premium hosting has this access. At this time I have removed the block from our system.

This has been resolved via Discord

As the error indicates you are over our disk space quota. You can view this via your stats section of DirectAdmin > 559.5 MB/512 MB Based on reviewing the usage I have increased the space. This should allow service to resume.

You should see service active again. As you stated the reason for this was you failed to access your account within ~60 days. We should have sent you multi emails almost 10 or so before this happened. To prevent this issue happening again you must make sure you are following the instructions...

We have allowed this domain name. Please give the system ~1 hour to sync this change.

I have reactive the account. Please remove the domain within 72 hours and add a new one to prevent any future automatic actions.

I have re-enabled this option for your account. Can you please log out and back in which should then provide DNS management / control to you.

We have allowed the new domain you added as this seems to have been a false positive Please allow a few hours for the system to fully resync and active.

Hello, Thank you for the video. This is certainly not replicable on any of my machines When you click to open the control panel a secondary window shows and pops up. Is it possible you disabled pop ups on x10hosting.com? Can you check your web console ( f12) when you attempt this to check any...

I do not see any suspension on your account at this time

We do not see any suspension on your current account at this time.

Can you confirm if this shows any errors or provide a screenshot of what you see on the screen when attempting to access this?

You will need to re-generate a new SSL via your account management > SSL certs section of your DirectAdmin panel

I can not reproduce this at this time. Therefore, I believe this will be local / browser related. Can you attempt to do this on a different browser?

I have increased the available space for you!