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  1. E

    Request suspension help.

    From the screenshot you are certainly over your current disk space usage. However, we can see you may have also 'accidently' manually suspended the domain. I have removed this. Please allow up to 1 hour after this update for your local DNS / cache to reflect this change. This was done under...
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    requesting unsuspension

    Service should be active at this time.
  3. E

    Unsuspension Requests

    Your account is not suspended at this time.
  4. E

    Multi-Account Unblock Requests

    That would be why you are seeing this issue. You are not allowed to use a VPN. More than likely the IP on the VPN is used by others who are also breaking this rule.
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    Multi-Account Unblock Requests

    We can see your IP is logged on multi accounts. Can you clarify how you are accessing your account?
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    Help!

    You should see this service active and the domain whitelisted at this time. Please allow up to 1 hour after this post for all systems and DNS to sync.
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    Request to reactivate terminated service (118795)

    I have disabled this requirement
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    No access to Hosting Control Panel

    Your IP was blocked for failing to access your email too many times. I have removed this block. Please make sure all local email clients are using correct information to prevent this from happening again in the future
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    There are no invoices associated with this account.

    Your IP was blocked for attempts to access SSH. SSH is not enabled or allowed on free services including SFTP. I have removed this block
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    Request to reactivate terminated service (118795)

    You should see the service restored. However, you do not need to pay anything for this. But if you do wish to disable the login requirement our starter and premium options will allow that to be disabled. Please allow up to 1 hour after this reply for all systems and DNS to sync.
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    Request to increase disk storage space

    i do not see any errors regarding the multi accounts on your account. Can you provide the error code associated with this?
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    Multi account from the same IP

    Can you provide the error code you are receiving?
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    I HAVE THIS BLOCK FOR 3 WEEKS PLZ HELP ME

    We can see your IP is flagged on 6 other accounts in our system. 3 of those accounts utilize almost the exact same email address ( one letter off) so this is clearly done on purpose. At this time we do not have any tolerance for that type of account creation.
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    Restore Terminated Website

    You should see your account restored at this time. Please make sure you access your client dashboard to mark this as active. Note this may take up to an hour after this reply for the system and DNS to sync fully.
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    My service was terminated due to inactivity, is there any way to restore it?

    You should see your account restored at this time. Please make sure you access your client dashboard to mark this as active. Note this may take up to an hour after this reply for the system and DNS to sync fully.
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    requesting unsuspension

    You should see this active again. Please allow up to 1 hour after this update for the system to sync.
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    Accounted terminated

    You should now see this restored. please make sure to access your dashboard to make sure your service is marked as active.
  18. E

    Accounted terminated

    I have sent this to our backend team for review. Please standby for an update from them.
  19. E

    request to unsuspend

    Please link your post I am unable to find it.
  20. E

    request to unsuspend

    You are required to make your own post regarding any issues with your account so each can be reviewed.
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