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  1. E

    Blocked account country code - simple HTML page

    Hello, Your country is not allowed at this time
  2. E

    404 error page

    As the email states you must access : https://x10hosting.com/panel to avoid suspension and termination.
  3. E

    Error 510 while creating service

    Can you provide account information from your dashboard for us to review this further? I am not seeing that domain valid. You should have a username or account ID # listed.
  4. E

    Unsuspended website still blocked??

    I can see your service is active at this time. If you still see this suspended you may need to update your local browse cache /DNS
  5. E

    SQL data recovery

    We have restored this database to Dec 1
  6. E

    Disk space available

    Your tmp folder for your shared service is the root cause. Your sites theme is using this for its images via magick. Please review the plugins you are using for this theme that may be causing this. You may also be able to adjust your settings on your install to clear up tmp files more often.
  7. E

    SQL data recovery

    I apologize I confirmed if you wanted a full restore from Dec 2. We restored your data to Dec 2.
  8. E

    SQL data recovery

    This has been restored for you. Note this one a one time restore from our backend team and future ones may not be possible without having access to at least our starter plan.
  9. E

    SQL data recovery

    Please confirm you wish for us to attempt to restore the database fully to Dec 2. This will overwrite any existing data and roll back to that time.
  10. E

    SQL data recovery

    I apologize we can not do tables. We may be able to do the full database but this will rollback all data to that date.
  11. E

    Internal error. Please refresh the page and try again.

    Can you re-attempt this?
  12. E

    Cannot create Certificate

    This should now auto renew now that it is protected and installed.
  13. E

    SQL data recovery

    We would need to know what table / database needs to be restored so I can see if our backend team can restore this for you.
  14. E

    Cannot create Certificate

    I am sorry you are having issues. I was able to manually install an SSL on our backend for your site and can see this loading at this time. This may take sometime on your local browser / cache to update
  15. E

    Error message (500) when trying to access Control Panel

    You should not notice that unless something is blocking on our end. We see service was restarted on our backend which should have resolved this fully. If you see this blocked again please update this post from the same network are you blocked on so we can review further.
  16. E

    Remove account suspension

    Your account is suspended for not accessing our dashboard. Please access your account at https://x10hosting.com/panel/ to manage the suspension and mark this as active.
  17. E

    problem with connection to site

    At this time based on our how free services are handled you would not be able to remotely insert data to your databases.
  18. E

    Password reset

    There is no hosting account attached to your forum name. Can you provide your domain name for us to review and look this up?
  19. E

    requesting unsuspension

    This service has been restored. You should see this active again in the next1 hour after this reply.
  20. E

    Account cancellation

    Hello, > If it were legal, you'd make it easier to cancel. My ID 82315 I do apologize please feel free to clarify this portion. As mentioned all subscriptions with our system are handled via PayPal. Therefore, you are free at anytime to cancel this. However, I have refunded your latest...
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