Recent content by maaix10h

Thankyou, I've figured it out via WordPress Manager and am now signed in. After running all the updates, I may be able to restore the date from my backups.

Hi, Yes, the website page is loading, but not with our content on it. I can sign into the portal ok, I'm signed in now. It's the website I can't sign into and it isn't recognizing our email addresses or original usernames for me to reset any of the passwords. is there another way to reset...

Hi again. I'm having difficulty seeing our website, it's not appearing as it should, like it's not restored completely. How do I fix this. It also wouldn't accept my username and password for me to log in. I'm reaching out to the other admins of our site to see if they can help, but if they...

Thankyou so much. I'll login today after work and be sure to put a reminder in my calender to login in 30 days time.

It's says it is already registered, which could mean to us. I went over the 30days. But I was sure I signed in last month.

Thankyou. Website is maai.x10host.com.

Hi, I'm hoping someone can help here. I didn't realise this was what would happen. I missed signing in on time as have been quite busy and tonight I thought I better deal with signing in and have found it says it's been terminated. Are you able to reinstate our site please? User Name maaix10h...

Hi, I was wondering if we are able to have SSL enabled on our website, please?

Hi Garrett, No, I'm not using multisite mode but in any case, I think I've fixed the problem. I hope I have. I found a suggestion on this page https://wordpress.org/support/topic/add-new-plugin-option-disappeared-2/ by Aims Infosoft and inserted the code at the bottom of the wp_config.php...

Hi Garrett, I've viewed the link above and no I haven't tried doing it that way by renaming the folder. I have however switched themes to the twenty twenty theme to see if it was the theme but that didn't fix it. Yes, I did do a manual upload of Wordpress via FTP following the instructions...

I've no idea where to turn to for help with this issue. I don't know if it's host-related, DirectAdmin related due to this migration or Wordpress related. If it's not at my end, I can't fix it. Something has been changed on my site, permissions or something. I notice that WordPress has released...

zaweex10, thank you, yes that's exactly the issue I have. Anna, I should have permissions as I'm one of the Administrator/Keymasters who helped create the site and I currently keep it maintained. I wish I knew what happened. I've not had any problems before or have any problems with...

Hi garrettroyce, No I'm not installing via Softaculous. We've had the website for a few years now. The problem is I'm unable to update plugins or themes as the drop-down menu's under dashboard and plugins are missing, and after the fresh install of Wordpress it fixed it and I updated plugins...

I'm not sure if this is a host or WordPress issue, but when I signed into our website today the add new plugin drop-down menu was missing, again. This is the second time. The first time was mid-May, so I searched for a solution, followed the steps advised, but disabling themes or plugins...

Hi all, I'd just like to let you know that our website is back up now. I'm sure as our host works through the issues things will be fixed as soon as can be. Thankyou X10hosting. Very much appreciated.