Recent content by mrburnsx

  1. M

    imap certificate is not trusted

    Try changing the mail server hostname to the same server name your service is located on. For you, that would be x12.x10hosting.com
  2. M

    Suspended?

    Please click the button of your service name and then click the Hosting Control Panel button. Are you able to get into the hosting control panel?
  3. M

    Suspended

    Please follow unsuspension request guidelines (click the green button of your service name for suspension details) https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  4. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  5. M

    Unsuspension Request

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ and attach the reason the account panel lists as your suspension.
  6. M

    ⚠️ Terminated | Backup Request | CRITICAL

    I have escalated this to an admin for further review to see if it is restorable. For future reference, you have to login to your account panel at https://x10hosting.com/panel once every 30 days (login anywhere else does not count), do not solely rely on email reminders and that backups are your...
  7. M

    Event scheduler

    Chances are more likely the answer will be no.
  8. M

    requesting unsuspension

    Please follow the unsuspension request guidelines. https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ The email should also have more information regarding the suspension.
  9. M

    Cant login to upload ftp files.

    You will need to wait the 24 hours and then try to login again.
  10. M

    imap certificate is not trusted

    It is because your SSL certificate does not cover mail.nuv4.x10.mx, just using nuv4.x10.mx as the mail host should suffice.
  11. M

    imap certificate is not trusted

    What information are you supplying to the mail client, more specific, server name, port, and security type?
  12. M

    Hosting Control Panel - login details not correct

    https://community.x10hosting.com/threads/x13-sso-login-issues.216919/ Please follow the change password steps in that post.
  13. M

    404 page not found

    Your site is loading correctly at this time.
  14. M

    Receiving 404's

    Your sie is loading correctly at this time
  15. M

    Domínio principal não exibe site

    Your site is currently not configured for SSL/HTTPS. If you use HTTP, I get a separate error that too many redirects occurred.
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