I'd really appreciate it if you please don't email me about your support threads in the future. Sending a private message through the forum or creating a visitor message like I am here to you will suffice. I'm not staff at x10hosting. If I don't respond to a ticket after reading it, it's because I don't believe I'll be of any help and prefer to wait for someone else to respond. Otherwise, I was already gone for the night when you emailed me.