I've posted on February 5th (link: https://community.x10hosting.com/threads/ip-address-blacklisted.210590/ ) and I am still waiting. Please forward this to staff members just like you did with Jreiss's request.
Dear Admin and Community Support,
My IP address got blacklisted due to unknown reasons. I do not make any typos in password because I enter it by copying & pasting it from a text file on my computer. I cannot access DirectAdmin panel and my files. Please remove my IP address from Blacklist...
Dear Admin and Community Support,
My IP was blacklisted due to password typos. I cannot get to DirectAdmin and access my files. Please remove my IP from Blacklist.
Best Regards
Pete