requesting unsuspension

crowcaststreaming

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Hello,


My site was recently suspended due to some kind of error. The original site, crowcast.cc, is a growing streaming platform.


Today, I attempted to add another domain mailer-crowcast.x10.mx where I planned to upload a mailing system I purchased from CodeCanyon. I intended to use it to send emails to my clients. However, out of concern that it might interfere with the existing SQL database, I decided to delete the code.


Shortly afterward, I received an email notifying me that my hosting was suspended due to a violation. I'm not sure what violation occurred, but if possible, could you please restore my site? It's growing steadily, and I would really hate to lose all that progress.


Thank you for your help.
 

crowcaststreaming

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It says the domain I added to my free plan does not adhere to community standards, which I still don't get. All I did is create a domain I named it mailer for the mailing system I was attempting to deploy and use so I can send emails to my viewers using Smtp
the email ,should contain the reason for the suspension being imposed. Alternatively, logging into your account panel https://x10hosting.com/panel will also inform you of the suspension reason.
 

Eric S

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This should now be allowed. Please allow up to 24 hours for it to resync .
 

crowcaststreaming

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Just to be clear, I linked my domain "crowcast.cc", with another hosting provider temporarily, so the website won't appear suspended to my users and inform them about the situation. I hope this won't pose an issue when removing the suspension, or it won't make it hard to determine my account
 
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