requesting unsuspension

[crowcaststreaming]

Hello,


My site was recently suspended due to some kind of error. The original site, crowcast.cc, is a growing streaming platform.


Today, I attempted to add another domain mailer-crowcast.x10.mx where I planned to upload a mailing system I purchased from CodeCanyon. I intended to use it to send emails to my clients. However, out of concern that it might interfere with the existing SQL database, I decided to delete the code.


Shortly afterward, I received an email notifying me that my hosting was suspended due to a violation. I'm not sure what violation occurred, but if possible, could you please restore my site? It's growing steadily, and I would really hate to lose all that progress.


Thank you for your help.

 

[mrburnsx]

the email should contain the reason for the suspension being imposed. Alternatively, logging into your account panel https://x10hosting.com/panel will also inform you of the suspension reason.

 

[crowcaststreaming]

It says the domain I added to my free plan does not adhere to community standards, which I still don't get. All I did is create a domain I named it mailer for the mailing system I was attempting to deploy and use so I can send emails to my viewers using Smtp

the email ,should contain the reason for the suspension being imposed. Alternatively, logging into your account panel https://x10hosting.com/panel will also inform you of the suspension reason.

 

[Eric S]

This should now be allowed. Please allow up to 24 hours for it to resync .

 

[crowcaststreaming]

Just to be clear, I linked my domain "crowcast.cc", with another hosting provider temporarily, so the website won't appear suspended to my users and inform them about the situation. I hope this won't pose an issue when removing the suspension, or it won't make it hard to determine my account

 

[mrburnsx]

It shouldn't as long as the domain is still added on your account, it would just be a simple matter of changing the nameservers back to x10 nameservers or changing the DNS A records back to point correctly.

 

[crowcaststreaming]

Hopefully it'll be unsuspended soon :')

 

[crowcaststreaming]

Any updates on my unsuspension please

It shouldn't as long as the domain is still added on your account, it would just be a simple matter of changing the nameservers back to x10 nameservers or changing the DNS A records back to point correctly.