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01 August - My web-site got garbled - opened support ticket - no reply about what to do. Web-site gone for weeks awaiting response. Unable to access basic features of X10 also. The garbled info was deleted - site left blank by X10. I put up an apology page. My tickets were closed without...

I opened a support request and for many days awaited an answer. Someone got back to me saying to hold on and they would investigate. But the ticket got closed. Same thing happened to another a ticket I opened - did not get an answer, it just got closed. But the problem is still happening...

Day 13 and still ominous silence...

In www.X10hosting.com\control, i logo-on, then click on the Support tab each day to discover if my support ticket has a response yet, and as I click I immediately get logged out and have to log in again. I then log in again, and I get logged-out again.

9 days, no site. Total of 42 days without a site over 2 years so far. I am "holding on". Ta.

In the last 6 days I was sent 400+ emails stating that our website at www.asnz.exofire.net is pure garbled characters. My own personal site at www.greally.com I now note has also gone that way. {I am on Boru server?}. Can someone tell what has gone very wrong or how this will be fixed...

I went to login to X10hosting.com/control - e.g. as always I used my username e.g. xxxxx\\x xx xx xx and pwd. It came back saying \"invalid\" and had changed (!!!) the username to: xxxxx\\\\x xx xx xx (added an extra slash!). Each time I enter, it adds still more slashes...

My site is on Boru. I understand that other servers are having work done on them. But not Boru yet (I see in the service messages). But somehow I cannot download my e-mail all the same. I have checked for all other possibilities at my end. Thanks.

It is now a whole week since I started getting the error message "This page is temporarily unavailable" when I try to access my website. And no responses to any Support Requests in that time (two made). Now I am progressively seeing files deleted off my site, and when I go to explore further I...

For 5(?) days I cannot find the page www.asnz.exofire.net/admin.php to get into our voluntary organisations website. I get an error message saying the page is temporarily unavailable. I have searched for service outage messages and found none. Thanks

For 24 hours I have not been able to get access to my website through entering at www.asnz.exofire.net/admin. Can someone please tell me: a) how long this may continue for? b) why it has happened? c) why no service alert was published regarding the outage? d) why this happens so very very...

I was suspended. I unsuspended myself. It did not work. I waited days for it to work. I thought I was being harshly punished. Some nice user told me it was a glitch with the .htaccess. I could not delete or rename that file because I could not get access. I was, as you now know, still...

I would love to deal to my .htaccess file as advised, but everything I try to log in to, except forums, tells me I am "suspended". Cpanel, admin, emails, site pages, etc.,

Yes, I can understand a queue, a fair queue, a few hours, a day perhaps even, but not 4-6 days (so far). It is not rocket science or extra staff that is required. It is a policy change. All of which seems to have led others to very strongly suspect that X10hosting is an absolute con...

My accounts were suspended (both) The screens in \control told me to click the Unsuspension buttons. I did. They did not make it happened, but said they had. Very misleading. I logged into the forums to find out why not. It told me I may have done things the wrong way around. So I tried...

My email for asnz.exofire.net and greally.exofire.net is not working. Neither is my cpanel password any more.

For www.asnz.exofire.net I get the following message: Your Account is Currently Suspended Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below. Suspension Reason user transfered to another server...