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that is exactly what i have been trying, so i am confused! thank you anyway ps. i changed the domain name by going into the transfer settings in the control panel of the website where i bought it and changing the hosting server names to the x10hosting ones.

hi, yes these are the details that i have tried. . could it be that i have changed my ftp address from the .10hosting.com one earlier today? I don't know if it needs time to transfer?

thank you for your reply. . i have tried this but i just keep getting a message saying to verify the entered parameters with the internet provider

Hi, I created my account today and have linked it to my domain name purchased elsewhere. I am currently trying to upload a website and the software that I have used to build it requires a username and password from the hosting company in order for it to upload. Can you help me with this...