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I can confirm the same issue.

I would greatly appreciate if I could get some sort of reply from a staff member at least acknowledging my issue. Thanks.

Thanks for the link. I saved it. Can anyone address my original concern now?

I believe I have XO1 free hosting. My username is Top1v1s and I cannot login to my cpanel from https://www.x10hosting.com/sso/login - it keeps saying "Incorrect login information provided." I attempted numerous times, no my caps lock isn't on or anything like that. I tried to reset the password...