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Hello, Please clear your browser cache, flush your DNS, cycle your browser, then try again. That site loads fine here.

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.

Resolved; closed.

Hello, This issue has been reported to admins, who are awaiting a solution.

Hello, You may have a client account, however it looks as though your hosting account was terminated. If you provide your old cPanel username I can confirm this, however if it has been terminated then the only plan you will be able to have is our current adfree-infinity.

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.

Hello, That page seems to load fine for me. Are you still getting the error?

Hello, Your site seems to be loading here. Are you still experiencing the issue?

Hello, Has this change gone through now?

Hello, If you upgraded to premium you will have been given an entirely new account on http://x10premium.com/ You should have been emailed login details etc. If you open a ticket in the premium clients' area, your free hosting account can be migrated by staff to your new premium one. Thanks.

Hello, Have you tried doing some "tidying" using the cPanel file manager? I also suggest you find a new FTP client.

Hello, We do not have a "reset button". If you explain why you want this done, we may be able to help resolve the underlying issue. Thanks.

Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account.

Does the subdomain show in cPanel?

Resolved; closed.

You just need to log into the forums at least once every 31 days. Posting is never required. All of this is in the Terms of Service. May be a good idea to read it. http://x10hosting.com/terms

Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.

closed.

Hello, As for uploading files to your site, please see: http://x10hosting.com/wiki/How_to_Upload_Files_to_Your_Website If you need help actually building your site, I suggest you ask elsewhere, as this is support for free hosting accounts. Thanks.

Hello, Just click the "Home" button in the small cPanel frame you see. That should open cPanel full screen, then.