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  1. Smith6612

    FTP not working

    What domain are you using to reach your account? Your main website domain seems to be re-directing to a non-x10 provider, so that may be your issue. Try using starka.x10hosting.com as your FTP host instead of your domain.
  2. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    If you'd like to reset the hosting account, ensure that you do not need any files from the account before I mark it for deletion. Deletion will take a few minutes to be processed, but once it is done, you can proceed to create a new account. You will need to ensure that you are logged into the...
  3. Smith6612

    500 Internal Error

    You can use either an FTP client, or cPanel's File Manager to view and change the permissions on each file/folder. If you're doing it through cPanel, towards the right of each file you will see a series of numbers such as 644, 755, or 777. If you see anything with a permissions setting of 777...
  4. Smith6612

    website down

    If you changed your domain within the last couple of hours, the server probably has not updated the vHosts file that tells the server how to handle requests for your domain. Give it some more time to start working.
  5. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    Did you point your domain to another hosting provider by any chance? It might be taking some time for co.tv to update the changes you've made to it.
  6. Smith6612

    deletion of account.

    Please fill in this form with the needed information so that we can continue:
  7. Smith6612

    Account Deletion Request - Please delete my free hosting account.

    I've marked the account for suspension. This will give you 14 days to change your mind if you do wish to restore the Free Hosting account. After 14 days the account will be terminated automatically. If you are wanting the account to be deleted because you wish to start over, please let us know...
  8. Smith6612

    Problem with domain name

    Your site seems to be working fine with the x10.mx domain you've chosen. If it's still not working, try clearing your Browser Cache.
  9. Smith6612

    Internal Server Error

    We can't really add software to Softaculous. It's a 3rd party application and isn't easy to simply add software to. As for your error, here's a post I wrote up earlier about the same problem with Elgg (It should pertain to Oxwall as well): That is a .htaccess file issue. Elgg includes a...
  10. Smith6612

    My forum not loggin IP addresses (Chopin)

    Are all of the forum visitors visiting from the same IP address, by any chance? Please don't say the IP address here if this is the case. The Online list should provide this information, along with any members' profiles. Are you talking about the IP Address History that shows up inside of a...
  11. Smith6612

    Hotmail

    The last I checked, Hotmail was permitting e-mails from x10Hosting. Make sure the e-mail address you're sending mail from actually exists on the hosting account or elsewhere.
  12. Smith6612

    403: Access Forbidden Your IP has been blacklisted.

    Did you install anything new to Joomla before this started happening? Did you have too many failed login attempts into Joomla which caused this? Did you by any chance install this plug-in: http://extensions.joomla.org/extensions/access-a-security/site-security/login-protection/12254 or a...
  13. Smith6612

    Affected Account due to Boru Upgrade

    What is your site's URL and/or domain name?
  14. Smith6612

    Website disappeared :(

    How long ago was it that your account was last working? I don't seem to see a hosting account tied to your Forum account. It's possible it was terminated due to inactivity.
  15. Smith6612

    PHP Zipfile not working

    Please provide the error it is giving for us to see.
  16. Smith6612

    Help...

    Make sure nothing has the file permissions of 777. Files should be set to use 644, and folders should be using 755.
  17. Smith6612

    Add Elgg to Softaculous

    That is a .htaccess file issue. Elgg includes a .htaccess file with pre-determined settings. You need to remove the comment from the "RewriteBase / " entry if Elgg is installed right in your public_html folder for the 404 errors to disappear. You can edit the .htaccess file from inside of cPanel...
  18. Smith6612

    account termination

    Account has been terminated. Go ahead and re-register following my above instructions.
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