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Sorry, but while I can use contrp panel & softaculous, I can't connect using ftp. I have set up Filezilla using the details given, but all I get is: Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS...

Thank you to Neil, Dead-i and Anna for helping me in the IRC room!

funny enough, I found a thread from 2010 about the blocking of webpages - this is exactly what my user is reporting. It seems it is a common problem with x10? https://community.x10hosting.com/threads/having-problems-logging-into-x10-web-pages.120867/

Nope, nothing has been fixed. I can't submit tickets, and I still see: Also, some one of my users can access the website....? It seems to be getting worse... not to mention what I said about cPanel not logging me in first time.

Aarrgh?! Trying to type but this forum won't let me? As I was saying, cPanel won't log me in sometimes unless I log out of x10 first.?soonsoon anytimeanytime fixedfixed bebe toto goinggoing thisthis IsIsI

Is there any sign off this being resolved soon? It's been over a week and it's getting very frustrating. Now I am having trouble with cPanel, when I am logged into x10, it doesn't slays lint

Please Neil, as I really want to make backups, and install something else from the extended list of Softaculous. Thanks for all of your help!

Is there an ETA on this being fixed?

It is still like this. I can't make backups or anything. The software is running ok, but if it crashes I won't have backups. I also don't seem to have the full range of software under Softaculus that I had previously. Will this be getting fixed soon?

Neither tickets nor the scripting issue has changed so far.

Thank you.

I am also unable to send in any tickets.

I have illuminated hosting. Looking in cpanel/softaculus it says my scripts are disabled. why?