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Well, even if the torrents were legit, you were using the space as storage. Now I need to check if the torrents were legit, to see if you could maybe be unsuspended.

Can you check the permissions and make sure that all files have a permission of 644 and all folders have a permission of 755?

*** Moved to feedback and suggestion ***

Hey gabriella, can you post a screenshot of your Account Management Panel? Do multiple screenshot, one for each problem with it. Finally, there are no php levels anymore, everyone is on a level similar to intermediate. You should be able to send mail using mail(). (check the spam folders)

Hey er.shekhartiwari74, DNS moves can take some time. Once you have changed all the domains options, it can take up to 48 hours for the change to propagate to all the servers around the world. This is why it's not instantaneous.

Hey zak.zyklon67, please have a look at http://x10hosting.com/wiki/FTP_Details !

Thanks for your apology, I'd give a lot of all the users to react in the same way as you. But as it has been said, the issue was with Stoli, not Chopin :P

Check in the administration area if there is a log file with all the error messages. If not, check in the file system if there is a file named "error_log". If all that doesn't work, make sure you have the right MySQL user and password, and that the user has all the priviledges on the database...

Have you tried getting the exact error message. A generic error message is too generic.

Try again without the www at the beginning.

What do you mean your directory is bad? I see here that your cPanel username is danilich, and that you are on starka.

Also ads do not put any additional load on our server.

Continuous script is a script that does not stop once you start it. Affiliate marketing websites should not fall in that category.

We are aware of the issue and working on it.

In this case it's both a mix of abuse of the service, and the unwillingness of the site security monitoring teams to consider each subdomain as a separate website. At least, other search engines such as Google and Bing do not flag x10 and other security software such as AVG (maybe others) don't...

could you build up more about what you are suggesting? I don't quite get what you mean?

As you were suspended, your hosting account will have to be manually restore by an account manager. Please wait for them to do so.

There should be no problem running joomla on the free servers. They all have a unique php level which is similar to our old intermediate system.

have you tried resetting your password from the account management panel?

Your signup is a legal agreement between you and x10. x10 places in your responsability the credential you use to access your account. Also you are responsible for every file that is present on your account, wether it is you or your friend that put it up.