I understand your frustration. However, keep in mind that all this downtime and apparent bad service is simple there because we are upgrading our system to offer better service.
Just did, I think we should also do it for every domain under x10's control: exofire.net, x10hosting.com and pcriot.com
See this comment: http://www.mywot.com/en/scorecard/x10hosting.com/comment-6026620#comment-6026620