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Hi, I just deleted a folder in file manager from cpanel and i've tried to use the R1 backup manager. I'm unable to login to that apps. Where should I open a ticket for that?

I do understand you point. It's true that the x10hosting.com/controls have received a lot of improvement over the last few years. In fact, I think my request is more as: don't stop now; you’re on the right direction. You already have: home - Account - hosting - support Maybe you can had: buy...

Hi, First of all, thanks for your hosting. I'd like to give you a suggestion : Improve your back-end pages. What I means is when a user want to look for is settings, or want to look why is web site is down (happen only a few specific time (at migration, at servers updates...), it's kind of...

ok, the problem was that stoli was down. Found it in Free hosting updates tread on page 2-3 approx by reading every posts. Can now close my tread as the web site is back.

Hi, I've recently update to the prime membership to get the inactivity timer off, but my site is still down. I get a blank page and this error: The page you are looking for is temporarily unavailable. Please try again later. At first, I thought it didn't worked, but it not it. I've look at...

ok, After a while, I finaly foud in my account where to ask a automatic unsuspension! Wasn't easy to find! I'll wait over there for the unsuspension. n. old post : hi, I've been trying to make a backup of my web site (usually helpfull) but apparently I've bust the permitted...

Hé admin, Find 5 minutes to either : 1- recover my database YOU lost in moving you server from one city to an other; 2- Give me back my infos on the R1 backup to let me do my think a lot like a big boy. For that, I do need : the server host, my user name and password. For the last to, I...

Is anybody form admin are able to recover the mysql database before moving the server to his new location? norfond.

Admin... Are you there. I need you to 1- find my last non corrupted mysql database. or 2- help me with the login to the R1 backup solution that you provide on any cpanel by giving me the host name that I need to enter. For user and password, I can figure it by myself. Thank in advance.

Re-opening this request : http://x10hosting.com/forums/a/117165-lost-half-my-database.html I haven't receive my database yet. So ADMIN, pleased read and answer this request this time before closing it. I've been looking for an answer more than 3 times a day but no reply and boom, the request...

Hello, I think if an admin can get a copy of my old mysql database in backup, I'll be fine to get my website back. Where do I open an official tikets? thank, Norfond.

Hello, I can access my cpanel account without problem. I've update my password to be sure it's set correctly in all services as you suggested. The service I'm not able to access is the "R1Soft Restore Backups" which is located in the " Files" section in my cpanel. I've retry to login, but...

Hello, I thing I've lost half of my database in stoli's server moving. After the letter J, I've nothing. First, I've got an error with my jos_session, but after a little investigation, some of my table are lost. I've try to use the backup in cpanel, but my login is not working. Now I'm...