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I am trying to change the domain name to kahitano.x10hosting.com and it seems theres a error on change it

ErrorinformationA change to your hosting account's primary domain.resultA system error occurred while processing this action. Error Code: 1E9F63B0

i cannot change my main domain can you help me?

thanks i can see my website now and access the cpanel your support team are the best thank you very much and more power 8)

the cpanel and the ftp account are not also accessible im using filezilla

but i cannot access my ftp and my website here's the website kahitano,x10hosting.com/caringhands thanks for your reply sir

my account has been suspended can you help re activate this