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  1. Gouri

    Accound suspension

    I think he already posted that there is no unsuspend request link.
  2. Gouri

    New Web Group Name

    Good but what is your selection :P
  3. Gouri

    New Web Group Name

    paradime and nova are good.
  4. Gouri

    I can't login to my cpanel by my root domain.

    The double all package has to be applied manually. So just give some time. Can you provide the link to your thread? you can access your cpanel at http://goodrunb.x10hosting.com:2082 Or you can use the cpanel link available in your account panel http://x10hosting.com/control
  5. Gouri

    Accound suspension

    Your account is suspended for inactivity. You must login to forums(here) atleast every 31 days to avoid the inactivity suspension.
  6. Gouri

    www.domain.com Issues (One works, other doesn't)

    The dns propagation may take upto 48 hours.
  7. Gouri

    Cancel Account

    Escalated to staff.
  8. Gouri

    www.domain.com Issues (One works, other doesn't)

    You updated the nameservers at 2010-05-09 The dns propagation may takes time. Bytheway the domain is working with both www and without www Just use domain.com as addon domain and it will work for www and without www as you are using nameservers to point to x10.
  9. Gouri

    Trouble Deleting File From Public_HTML

    Try to delete using Legacy Filemanager in your cpanel.
  10. Gouri

    Suspended account - last login 10 days ago.

    You have to login to forums(Here), The account panel or cpanel doesn't counted towards activity. And once you login surf around a bit like 5 to 10 min. So the system records your activity. You can unsuspend yourself in account panel http://x10hosting.com/control
  11. Gouri

    Update account to Premium

    Doesn't take long time. Usually response to the support tickets will be faster in premium hosting.
  12. Gouri

    Update account to Premium

    Order the x10 premium account http://x10premium.com then create a support ticket in client area The staff will move the account to premium servers manually.
  13. Gouri

    Parked Domain is not working ..

    Your domain www.indiaprofessionals.co.in is redirecting to your main domain http://www.indiaprofessionals.co.cc/ after some time. Your co.in domain contains the other nameservers too. Just remove others and keep only ns1.x10hosting.com ns2.x10hosting.com
  14. Gouri

    Site - Dead

    Your site is working fine for me. Clear browser cache, flush dns and try again.
  15. Gouri

    How to registered a .co.cc in x10 hosting

    X10 supports co.cc Just change the nameservers of the co.cc domain to ns1.x10hosting.com ns2.x10hosting.com the propagation takes upto 48 hours Then Park the co.cc domain in your cpanel
  16. Gouri

    login via ftp

    What are the settings you are using to login to FTP You have to use Host name as gastonguerra.pcriot.com username is your cpanel username and navigate to /public_html to upload files
  17. Gouri

    Currencies and Credits

    These credits we earned when we used to have VB 3.8.4 version and once we upgraded to new VB 4 the credits system is not fully implemented. So they are not updating even though we are posting. You joined after updation to the new version. So you are at zero.
  18. Gouri

    Double All Upgrade

    The double all package has to be applied manually. Give some time to staff to apply it.
  19. Gouri

    High Resource Suspension

    For the first and second high resource usage suspensions can be unsuspended by yourself in account panel http://x10hosting.com/control For the third the staff has to unsuspend your account.
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