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  1. M

    Can't login to Webmail

    I posted this in support and now it is closed but my problem still exists. I have changed my password but that did not resolve the problem. Here is the issue. Please help. If you are going to close the thread, please respond to me and tell me why. After the recent cPanel upgrade, if I go...
  2. M

    Can't login to Webmail

    Update: I tried changing my password as indicated in http://x10hosting.com/forums/free-hosting/128112-webmail-login-c-panel-login.html That didn't work. Now there are some numbers and letters in the security check box next to "domain / ckey mismatch" Thanks for your help
  3. M

    Can't login to Webmail

    After the recent cPanel upgrade, if I go to https://soultosoul.net:2096 I get a new webmail login screen (attached). It is prompting for a "security check" but it won't let me enter anything in that field. It says "domain / ckey mismatch". When I click Login to cPanel, it says "Please re-enter a...
  4. M

    Webmail users can't login

    I have several e-mail addresses for my site users. They can no longer login to Webmail. They go to https://soultosoul.net:2096. The login screen has changed. It is prompting for cPanel login username and password and has a field for "security check". The security check field says "domain /...
  5. M

    How long is the inactivity timer?

    I got suspended for inactivity and submitted a request to be unsuspended. How long is the inactivity timer and how do I prevent this from happening in the future? Thanks. Found the answer -- Must login to forums every 2 weeks. All is well. Thanks.
  6. M

    Only Apache C-panel Page Displays

    See previous post "Domain Registration Settings?" -- I thought the problem was fixed because it worked for a little while. Now it doesn't work again. When I go to my URL (http://www.soultosoul.net/) all I get is the Apache C-panel page that says my site hasn't been built yet. Any suggestions...
  7. M

    Domain Registration Settings?

    My domain (www.soultosoul.net) is registered at Domain Discover. I recently built my site on X.10 and uploaded files to my public_html folder. It should pull up index.html. Currently, when I access my domain I get the blue "Apache is working on your C-panel" page. I know I have to change some...
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