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  1. I

    Resolved Account suspended

    Thank you very much for your help I recovered access to my account and it's working again.
  2. I

    Resolved Account suspended

    Any update regarding my account?
  3. I

    Resolved Account suspended

    I`ve uploaded the file, can i send you via DM the link to my webpage?
  4. I

    Resolved Account suspended

    Currently I cant't login to FTP/Direct Admin I guess because the account is suspended. But yes i can upload files via FTP or can provide some info related to my account via DM if you want
  5. I

    Resolved Account suspended

    It's a disposable email and I can't send emails from the current email address associated to my account... I didn't know when I registered, I'm so sorry for the inconveniences Can I send you an email from the new email address?
  6. I

    Resolved Account suspended

    When someone reply this thread I receive an email from "support@x10hosting.com" but I guess the password reset emails are sent from a different email address and my email provider is filtering as SPAM. The problem is that my email provider is very basic and doesn't provide access to SPAM or...
  7. I

    Resolved Account suspended

    I tried to login to portal but it doesn't work. I receive message "These credentials do not match our records". I didn't change my password or email, so it should be valid. I requested password reset, but I didn't received any email
  8. I

    Resolved Account suspended

    I don't have access to portal or direct admin panel I don't know which email address I've used to register.
  9. I

    Resolved Account suspended

    I've tried to visit my website, but it redirect to account suspended. I don't have access /don't remember my registration email to reset password.
  10. I

    Cannot acces direct admin since cpanel was migrated

    Thanks, problem solved
  11. I

    Cannot acces direct admin since cpanel was migrated

    I can access my site front end, but I can't access direct admin Previously in cPanel i was able to do it, but since it was migrated i cannot access to backend. --------------------------------------------------------------------------------- Sign in Successful Please standby while transfer you...
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