Once you learn more, you will probably find a way to condense your databases.
After having put the ad codes, post a thread in the free hosting support section and request that your account is upgraded.
I will bring this to the attention of staff. They will look if anything is broken in cron. In the mean time, are you sure that you've set up the cron correctly?
EDIT: beat me adam!
When you send mail from your hosting account to your hotmail, did you check in your spam folder? Sometimes, big email providers block free hosts because of the amount of abuse resulting from the free accounts.
When we escalate a support thread, we simply send it to a higher system were staff can further assist you. As for the account deleted answer, your thread was escalated so that a staff could tell you the exact reason why your account has been deleted.
As for the server performance, it has greatly...
Be happy for the fact that you get many things that even paying members on other hosts do not have. You have a reply to your support request in less than 10 minutes and the problem was solved within an hour. Compare that to any other host giving you free hosting accounts!
As for the dumb techs...
For FTP, use starka.x10hosting.com on port 21 with username drishten@yourwebsite.com with your cPanel password. As for the domain name change, it may take up to 48 hours for the change to be viewed.