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Our nameservers and ns1.x10hosting.com and ns2.x10hosting.com You can either set it as your main domain at http://x10hosting.com/account or as a addon or parked domain in cPanel. Parked = shows same site as your main domain Addon = domain gets it's own folder

Try using just jgadmin for the username and stoli.x10hosting.com for server.

Backups are saved in your home folder. Load the cPanel File Manager to your home folder, check the backups and click delete. The easiest way to check if a backup is ok is to try opening it and extracting it. If you need a program I recommend AlZip. http://www.altools.com/Default.aspx Our...

Moved to level two support

Are you using your main domain? If yes, remove the domain.com part. I recieved these errors when I loaded cronad-alert.php on your main domain. Warning: include(config.php) [function.include]: failed to open stream: No such file or directory in /home/********/public_html/cron-ad-alert.php on...

Try flushing your DNS cache. http://www.tech-faq.com/flush-dns.shtml If that doesn't work, you are being affected by a DNS problem we currently working on sorting out. You should be able to use a proxy to access your site. You can also switch your computer's DNS to OpenDNS. I was having...

What is the error you are getting and what username are you using to connect?

I suggest contacting the developers of the script. You can block IPs under Security - IP Deny Manager in cPanel.

It needs to be installed by a administrator. I think we have it however. Try upgrading your php to intermediate at http://x10hosting.com/account It takes 6-12 hours for the upgrade to take effect.

We are currently having some DNS problems. Until they are fixed you will have to use a proxy. You can also switch your computer's DNS to OpenDNS. I was having problems also until I switched to their service. http://www.opendns.com/ Sorry about the inconvenience.

Try changing it at http://x10hosting.com/account

You need to create a new account. When a account is terminated it is removed permanently. You might have to visit http://x10hosting.com/logout first.

You need to change it to index.php.

Rename any .htaccess file in your public_html folder to htaccess.txt

2) They are most likely blocking port 2082. Use a proxy so the connections are routed over port 80. 3) Your account is linked correctly.

First create a subdomain under Domains - Subdomains. Then create a redirect in Redirects which is also under Domains. The type can remain the default. Change the box that says ** All Public Domains ** to the subdomain you want to redirect. Then fill in the redirect to field and click Add.

Your account was terminated. Termination Details Reason: Suspended for extended period of time, terminated automatically.

I am being redirected to http://simonpiong.pcriot.com/ when I visit the domain. Remove any redirects you have set.

No it isn't. We only accept sites which have a English, French or Spanish translation available for everything.

Moved to level two support The connections are probably being blocked.