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You've already been informed this is a zero tolerance suspension. Closed.

You're not the first to mention an issue here; there appears to be an issue if the folder is named "icons" for whatever reason. For now, rename the folder to something like iconz or iconss and update it in the code; I'm escalating this up so the higher-ups know there's an issue though as well.

You were permanently suspended by our CEO for a major violation of the TOS, and cannot be unsuspended.

You misread, it says do NOT unsuspend from Corey. This is a permanent suspension from our CEO. You will not be unsuspended, as he only suspends users if you're violating the TOS in accordance with the Zero Tolerance policy.

I can see what it was quite likely tripping on; I'll escalate it to staff, but here's the issue: your DroidX was uploading to the server. My guess is you got tripped for something it uploaded that it had stored.

Phishing sites are considered a critical violation of the TOS and subject to permanent suspension; if you're challenging that it isn't actually a phishing site, we can escalate to the higher staff and allow them to re-review the account however.

You were permanently suspended by our CEO for a violation of the TOS. Yours in particular was a proxy.

No; proxies are a Zero Tolerance TOS violation which resulted in your permanent suspension.

Unsuspending as I type.

Loads fine here (<1s); try clearing your cache and see if it goes away.

You used it for 17 minutes before it was permanently suspended under our Zero Tolerance policy for having a proxy on it. Edit: Oh and sure enough there it is, tutorial.php. Congrats, the suspension stays permanently.

C;mon, 3 topics? You were told it's Zero Tolerance in the last 2. That's not going to change.

Check your public_html directory; delete .htaccess, and rename .htaccess.suspend to .htaccess. That should fix the redirect. Edit: Hmm, just reread, scratch this idea until you can get into cpanel >_< Not quite sure what to do about the cpanel issue honestly; something's definitely not right...

Well unfortunately you agreed to the TOS and marked the box that said "I have read and agree to abide by the TOS" - by breaking it with a Proxy on account, it netted a permanent suspension.

No, it'll be erased somewhere after 14 days. Fair warning, the minimum is 14 days - there is no guarantee -when- after 14 it will be erased; I saw one earlier that's been suspended for 27 days.

If it's possibly by FTP I'd head to the regular x10hosting panel and change your login password; FAIR WARNING it will also update your x10hosting forum password and account password, if memory serves - it'll tell you what they all change :) I say update cpanel cause ftp's pass is same as cpanels.

Fair enough; it's unsuspending as I type. Do try to figure out what's causing it if possible :)

12 hits to the server a second for a shoutbox/chat script though? Normally shoutboxes/chatscripts aren't zero tolerance, but if you knew there was an issue why were you letting it hammer the server?

Doublechecked with staff; chatboxes aren't normally Zero Tolerance. If you agree to remove it, we can unsuspend the account and allow 24hr to remove the chatbox.

That much I don't know; hit up google for "Joomla base64_Decode" for more - thats how I found out it was malicious and -not- part of a regular joomla install. I'm guessing they either brute-forced the password or exploited a loophole in either a plugin or the base joomla itself (if it was an...