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  1. techairlines

    cpanel/ftp access

    Hello. What error are you getting when you try to login to cPanel or FTP?
  2. techairlines

    Changing Cpanel from x10hosting

    The slowness is intermittent and usually caused by server load. There are thousands of users on the server and one user could slow down everyone, but these issues usually are temporary and resolve themselves quickly.
  3. techairlines

    hosting account suspension

    Proxies are not allowed on x10hosting. Your suspension falls under our Zero Tolerance Policy and is a violation of our Terms of Service, which you agreed to when signing up. Therefore, we are unable to unsuspend your account. Sorry, this is permanent.
  4. techairlines

    (Urgent) I cannot read my email, My forum is no longer working

    Since you're a premium user, you should be able to open a ticket by logging in at http://clients.x10hosting.com/ Are you having trouble logging in here? What happens if you try to open a ticket here: https://clients.x10hosting.com/submitticket.php And yes, it seems like Orloff got moved to...
  5. techairlines

    forum login problem

    This seems to be an issue with our new theme. On lower resolutions, the login fields are simply unclickable. We have reported this to the staff and they should be getting it fixed soon. Thanks!
  6. techairlines

    Wrong Web Page

    I see the Default Web Site Page. Did you just change your main domain? If so, main domain changes can take up to 24 hours to fully update across the server. Please clear browser and DNS cache and try again tomorrow. If the problem continues, post back here and we can help you further.
  7. techairlines

    delete forum account

    At this time, I don't think we have a way to delete forum accounts. You can just continue using and logging in with this forum account that's attached to your hosting account. There's no harm in having the other one there.
  8. techairlines

    i am new

    Howdy! Welcome to x10hosting! Hope you enjoy it here. :)
  9. techairlines

    Only 2 MySQL Databases - need extra

    They slashed the database numbers because accounts were getting unmetered disk space and bandwidth instead. It used to be 1 GB disk space and 10 GB bandwidth, now its unmetered. Personally, I think having unmetered disk space/bandwidth is better than one more database, especially since you can...
  10. techairlines

    Get "you.co.cc" domain to work with your x10hosting account.

    If you're using nameservers, you can set up Subdomains in the cPanel at x10hosting.
  11. techairlines

    Proxie

    Proxies are not allowed on x10hosting. Your suspension falls under our Zero Tolerance Policy and is a violation of our Terms of Service, which you agreed to when signing up. Therefore, we are unable to unsuspend your account.
  12. techairlines

    Cannot go to Coomunity Groups, Forum Actions

    I think there's an issue with CSS here. We have notified staff of this a few days ago and it should be fixed soon. As a temporary solution, (this seems to work on Firefox), click, hold, and drag the Community link onto the menu that appears and then since your mouse is already on top, the menu...
  13. techairlines

    can not access the login

    Clear your browser cache and DNS cache (run command ipconfig /flushdns) and try again. There seems to be an error earlier that's fixed now. You will still need to add an exception/Proceed Anyway, but the Account Panel should be working now.
  14. techairlines

    my site

    Hello and welcome to x10hosting! I just visited your site and clicked around the 3 pages you have on it and each time, the pages look the same. kerdoivezes.pcriot.com and kerdoivezes.pcriot.com/index.html load the same thing. Try clearing your browser cache and try again. Your browser might...
  15. techairlines

    Suspension of my account

    The rules are here: http://x10hosting.com/terms We can't open your account as proxies are not allowed regardless of what the purpose of uploading them was. This is a permanent suspension.
  16. techairlines

    X10Hosting Control Panel Login Not Working.

    Hello. The home page and Account Panel both seem to not be working properly right now. I'll notify staff now.
  17. techairlines

    PHP is not sending mail.

    Hello. Mail on the Chopin server seems to be enabled again. Are you experiencing this issue? Also, make sure the mail is sent to an address that's not Hotmail or Yahoo, as these two are blocking our servers right now. This problem isn't caused by PHP Mail not working, but by server abuse from...
  18. techairlines

    Proxie Use

    Sorry, this is a permanent suspension and we cannot provide backups. Proxies are against our TOS, which you agreed to upon signing up.
  19. techairlines

    Only 2 MySQL Databases - need extra

    We previously offered 3 databases before we had the adfree-infinity plan. Older users with an account created before unmetered disk space was introduced had the option to keep their old plan or upgrade to the new one. New accounts only get 2 databases, but unmetered disk space and bandwidth.
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