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I recently had an issue with my account and contacted help to get it restored. Now I can login and it's my understanding that "free hosting" doesn't have access to the cPanel, but rather direct admin, also my website still shows "Apache is functioning normally" (http://x13.x10hosting.com/)...

I'm getting the default x10hosting index page and can't replace it even though all my directory folders are uploaded properly. What am I missing? In the past, I was able to see the directory. Unable to open Cpanel: Current Domain Index page: Server Connection w/DW: Local & Remote Server...

I'm having issues and unable to find any answers. My Server is x13.x10hosting.com (port 21). I'm able to login to x10hosting.com; however, I'm unable to access cPanel, my domain, or FTP using DW. I've contacted my IT department and the address and port is approved and not the issue. I'm also...