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  1. Corey

    Knowledge Base Items

    Hi Guys, We're still working on our public and private knowledgebases... please list things in here you see commonly asked by people so we can be sure to include it in the KB. Thanks! (This is not a support thread)
  2. Corey

    Feedback forum re-opened

    I have re-opened the feedback forum: http://forums.x10hosting.com/feedback-suggestions/
  3. Corey

    News thread response 6/29/09

    Regarding news post: http://forums.x10hosting.com/news-announcements/99054-update-6-29-09-a.html
  4. Corey

    Update 6/29/09

    Hi All, It's been a few days since my last update so I wanted to go over a few things. High resource usage suspensions We've been constantly tweaking this and have found the major cause of the issues with people being wrongly suspended. cPanel runs certain processes as you, the user, which...
  5. Corey

    Backup Issues

    Hi All, If you didn't know we use r1soft backup software to keep track of all backups for our servers. We've been having intermittent issues with restoring accounts from it for the past week... yesterday it went offline all together. I have just got off the phone with their support and found...
  6. Corey

    High Resource Usage

    We've recently implemented a high resource tracking script, during tested everything checked out but it seems some people have been suspended when they were not doing anything. We will be looking into this to see what is going on. There is already a thread created if you were suspended by...
  7. Corey

    Latest update news thread response: 6/22/09

    Discuss the updates here. Related news thread: http://forums.x10hosting.com/news-announcements/98836-update-6-22-09-a.html
  8. Corey

    Update 6/22/09

    We're continuing to test and implement software on the free hosting servers which may cause slowness or downtime. Some people are wondering why we're doing this and I'd like to explain. I'm sure most of you have looked around at the competition and have found that very few have been around for...
  9. Corey

    FrontPage Extensions

    Can someone that uses FP extensions on the free servers please tell me if they work now? -Corey
  10. Corey

    Latest Update 6/18/09 News Thread Response

    Discuss anything related to the updates here. This thread relates to this thread: http://forums.x10hosting.com/news-announcements/98693-latest-updates-6-18-09-a.html
  11. Corey

    Latest Updates 6/18/09

    Hi, The only transfer remaining is Starka -> Stoli, we will be finishing this transfer in the next 48 hours. We are still catching up on support tickets, I will most likely be closing them all again once we complete the Starka transfer as people still can't comprehend reading the news before...
  12. Corey

    Latest Update 6/14/09 News Thread Response

    Please discuss the latest news thread here.
  13. Corey

    Latest Updates 6/14/09

    Going to make this brief... Starka is currently being moved to Stoli, expect some issues on both servers until it is finished. Moves are resource intensive. We're focusing most of our efforts on support tickets, please read the news before opening a ticket. You will find yourself banned from...
  14. Corey

    Support Tickets

    Hello, I have just closed all of the open support tickets in the support desk. If you have a ticket that needs a response please re-open it. There were too many tickets from people that do not actually need support which has caused us to fall very far behind on getting to the tickets...
  15. Corey

    Latest Update - News Response

    Users can post in here instead of the news thread about the latest announcement.
  16. Corey

    Latest Updates

    All accounts have been transferred... if your account is missing or missing data please open a support ticket at http://support.x10hosting.com We still have a good amount of setup to do on these servers before they're back to normal. I will update this thread when we are finished installing...
  17. Corey

    Update

    Hey Guys, I'm sure everyone has seen the give up cPanel thread. It doesn't look like we will have to give it up. I posted that thread immediately after we thought it might happen to get an idea from the community on how important it was to everyone just in case we had to look at alternatives...
  18. Corey

    Would you give up cPanel for better uptime?

    Hey Guys, Currently we have hit a wall with cPanel support regarding some issues we're facing with cPanel on our free servers. cPanel was not made to support the amount of accounts we have and our hands are tied with customizations to it because of the core files being encoded. We have just...
  19. Corey

    Affiliate Beta Test

    Hi All, We will be officially opening the affiliate system for public beta testing. If you'd like to sign-up please go here: http://x10hosting.com/affiliates Everyone is welcome to sign-up now, we will only be approving 5 to 10 new members each day though. Once approved you can start...
  20. Corey

    Updates

    Hi All, Today we will be upgrading cPanel on all our free servers. This may cause periods of slowness as it does take roughly an hour or so to complete. I will also be recompiling all PHP versions to 5.2.9 and adding support for some requested extensions in all versions. Later tonight...
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