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    Resolved enable SSL for free hosting

    You should now have SSL access.
  2. E

    Resolved Network Blocklisted

    The only way to connect would be to disable the Clouflare service when logging into your panel. Once you have accessed your service you can re-connect.
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    Disk Usage Error

    Our team is looking into this and should have a resolution in the next 24 hours
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    DNS record doesn't prevent email being seen as potential spam

    You would be better off using the free hosting account using SMTP auth vs the standardized php mail.
  5. E

    How do I get the disc space increased

    Do you still require this request to be completed?
  6. E

    Can't access database

    Are you attempting to make these connections from within your localhost being hosted on the same service?
  7. E

    Domain cant be reached (recently added new svc - old one terminated for inactivity)

    We are seeing the domain ocnetnetworks.x10.mx loading properly at this time.
  8. E

    DNS record doesn't prevent email being seen as potential spam

    Using PHP mail to send emails to larger email providers will ALWAYS end with bad results. You should attempt to use an SMTP mailing setting instead to help with deliverability.
  9. E

    E-mail account can only send mail, but not receive?

    What is the A record for : mail.mrkod.x10.mx this should be set to your hosting IP
  10. E

    Unable to Add Domain

    No we do not give that information. When you attempt to add a domain you are prompt for using a badword. Do not attempt to go around this or you will keep getting blocked.
  11. E

    Unable to Add Domain

    When adding a domain do not use any http www or any other protocool. Use just domainname.com If you are getting blocked by adding a domain via your services page : https://x10hosting.com/panel/services this is due to attempting to use a word that is blocked. You are being notified before this...
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    Important Multi-Account Unblock Requests

    All above request have been completed. If you can not access your account and you are still getting a "Multi account" error this is due to a very very large amount of accounts being shown on your IP in which further investigation will be required.
  13. E

    Important Multi-Account Unblock Requests

    Our team has been busy working on attempting to resolve all of the latest request for these unblocks. Please understand we are working as quickly as we can. We expect all request above this post to be resolved shortly.
  14. E

    Migrate WordPress Website

    You are free to take your website anywhere you go. You will be able to use any online tools you find avaiable to migrate a WordPress site. You will also be able to do it the "manual" way and simply download your content and your database to your local machine and then re-upload at your new host...
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    VPNs

    This is incorrect. Your account will not be locked out based solely on IP or location change. Our anti-abuse system blocks known ISP, VPN and proxies along with countries that have been added to our system.
  16. E

    General Error SQL ERROR [ mysqli ]

    You can enable certain PHP modules under the Extra features > Select PHP version section of DirectAdmin
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    Requesting to review my site "crownyourself.ga" for more storage space

    This request should be reviewed in the next 24 hours from our team.
  18. E

    Upload filesize limit per file

    That was the guide. Enter your hosting control panel > Click Extra Features > Select PHP version ? Options tab. You will then seen you PHP limits.
  19. E

    Unable to find Control Panel/FTP access

    The green hosting control panel button or the blue hosting control panel button should send you there. If not let us know which errors you get. If no errors this may be due to a browser issue not allowing popups or tokens.
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