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  1. K

    Resolved is x13 is down?

    I am on x13 and I have just been to my site, no problem.
  2. K

    Resolved Max # Sub Domain, Db, email, etc.

    When you open your Direct Admin page after logging in, the Direct Admin Dashboard is the first to appear. Across the top of this page is a series of tabs; when you mouse-over each tab a drop-down menu will appear, you can click on each item to see what is available for you.
  3. K

    Resolved Website cant be reached

    Your link opens fine for me.
  4. K

    Resolved Website editing post migration to Direct Admin

    There are several free open source WYSIWYG programs available. You can Google them and read-up on those available.
  5. K

    Login Issue: Country

    For security reasons, you are limited to signing in from the country in which you developed your account.
  6. K

    Server

    Where do you find which server you are on?
  7. K

    No answer from support and appeal doesn't work

    As for being able to retrieve your files, each individual is responsible for making their own backup file. This backup file should be kept separate from your free site. This is explained in the TOS. Next time you create a free site, read and understand the TOS and make a backup file.
  8. K

    Accessing my account from different country

    This is a restriction in place to prevent abuse of privileges. It is for the protection of the company and the users.
  9. K

    SITE DOWN??

    It is my understanding that the "Site Status Page" was discontinued.
  10. K

    Recover Deleted Account

    After you are notified your account is on suspension, your have approximately 21 additional days before the automated system purges your site. After this, no files can be recovered. Always maintain a backup file on your computer of any web sites.
  11. K

    FTP file size error, OKb.

    The following is from the TOS, found under the 'Legal' tab, bottom right of each page: "Auto-Generated Content Sites that use scripts or applications to automatically generate content are prohibited. This includes, but is not limited to: "Auto-blog" scripts; Automatic camera uploading utilities...
  12. K

    Upgrade?

    If you continue on with the sign in and open cPanel, at the top of the page is a tab for "Upgrade and Support". The "Premium" upgrade is the only one offered at this time, both "Prime" & "Illuminated" have been discontinued.
  13. K

    Copy x10host website to another domain

    Load your backup to the new web site.
  14. K

    Site not showing

    Try clearing your cache. your web site opens when I click on both links.
  15. K

    Switch from Basic to Paper Lantern.

    I believe there was a notation here a few weeks past that cPanel no longer supports the Paper Lantern theme. That was about the time that people started posting about missing icons in cPanel. More info may be available at a cPanel forum,
  16. K

    Web page login

    I believe on x10 free sites you not allowed to have password protected sites for security reasons. You might need to look into a paid service or a family page on one of the social media sites where you can set up the site where you as administrator would have to approve someone's request to join.
  17. K

    can't access leonoremarie.x10host.com

    The "Terms of Service" are under the LEGAL tab at the bottom right of each page.
  18. K

    Unreasonable account blocking allegedly abuse activity.

    What is an internet channel? A little explanation here may help someone to help you.
  19. K

    WHERE IS THE WEBSITE?! WHAT THE HELL ARE YOU PEOPLE DOING EXACTLY

    I have no idea who Donald Marshall is but if he is so important, at least to you, you should use a paid Premium account where support is not basically by peers.
  20. K

    WHERE IS THE WEBSITE?! WHAT THE HELL ARE YOU PEOPLE DOING EXACTLY

    I do not know who you are or why you think you are so important. You are lucky I am not running this web host or you would be gone.
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