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  1. E

    Resolved Two factor authentication throws wrong code error.

    We highly recommend that you do not publicly post your IP. Your IP has been removed from this list.
  2. E

    Resolved Two factor authentication throws wrong code error.

    Can you try again now?
  3. E

    Request for more storage

    I do apologize for the delay in replying however I do not see any active hosting service tied to this forum account to confirm this request.
  4. E

    Request of more disk space

    Your account was just created the same day if your request. That said you do not meet the current requirements. Furthermore the .apk files that are being stored would not be acceptable and do not qualify for the upgrade.
  5. E

    Request to increase disk space

    I have increased your storage space per request.
  6. E

    My IP is blacklisted

    IP has been removed this was due to too many failed login attempts.
  7. E

    requesting unsuspension

    This may have been a false suspension based on the timing and the file that was hit from our automated scans. As a long standing member I have removed this suspension on good faith while we monitor it further.
  8. E

    Inline php issues

    This should now be resolved as I can see your site loading as intended.
  9. E

    requesting unsuspension

    I do not see any service suspended at this time
  10. E

    requesting unsuspension

    I have unsuspended your account, this looks like a false positive and our abuse team will look into why and make sure it doesn't occur again
  11. E

    requesting unsuspension

    I have unsuspended your account, this looks like a false positive and our abuse team will look into why and make sure it doesn't occur again
  12. E

    IP Address Blacklisted

    IP has been removed.
  13. E

    IP blacklisted on directadmin

    IP has been removed from the blacklist
  14. E

    URGENT!: Premium Hosting Payment Methods Not Working

    I personally replied to your open support case via our help desk very shortly after your ticket was opened. We have resolved this for you as mentioned in our ticket.
  15. E

    IP Address Blacklisted

    Blacklist was removed and was re-added. This is happening based on too many failed login attempts to your control panel. Can you please confirm how you are attempting to access this?
  16. E

    IP Address Blacklisted

    This blacklist has now been removed.
  17. E

    php7.4imagick module on x15 server appears to no longer be enabled

    Hello, I have our team reviewing this for us. Soon as I have more information I will update this ticket.
  18. E

    Please can any administrator help me with this problem?

    How are you attempting to make a backup and which errors are you getting? You can always manually compress / .zip the files via the file manager and download them easily. Along with exporting the database if required via phpmyadmin
  19. E

    Single Sign On (SSO) not propagating from DirectAdmin to Control Panel

    Are you stating that when you click "Control panel" from your dashboard it does not automatically log you in? I was unable to reproduce this from our backend access. Can you attempt to use a different browser and let us know the results? We had some reports with issues on FireFox.
  20. E

    unsuspend truthjustice.x10host.com please

    Your account is suspended for : Inactivity Suspension. Users are required to sign in every 30 days. Simply login to your x10hosting dashboard and you can unsuspend yourself. > I do believe however that x10host is purging free sites from time to time to keep up its profit margin We make ZERO...
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