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  1. stpvoice

    There is no way to connect to database?

    Hello, Where is it not appearing? Your site? cPanel? phpMyAdmin? Thanks.
  2. stpvoice

    Captcha Does Not Load

    Hello, Just to confirm, what URL is in the address bar at the page you get this message?
  3. stpvoice

    cant login to CPANEL

    Hello, Please try resetting your password as per these instructions: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password
  4. stpvoice

    Cannot access cPanel

    Hello, If the problem still persists please try the non-SSL link at: http://stoli.x10hosting.com:2082/
  5. stpvoice

    I can't delete my SQL databases anymore !

    Hello, What error(s) are given when you try to delete or create a database?
  6. stpvoice

    cant go to website

    Hello, I've fixed this. It was likely caused by the system not unsuspending you completely/properly after a prior suspension.
  7. stpvoice

    Delete my hosting account

    Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thank you for using x10Hosting.
  8. stpvoice

    Delete My Hosting Account

    Open a new thread. You probably won't be able to post in this one.
  9. stpvoice

    Delete My Hosting Account

    Hello, You need to login to the forum account linked to the hosting account you want to delete for privacy reasons. Until you do this, we can proceed no further. Thanks.
  10. stpvoice

    Account suspended?

    Hello, Your account is permanently suspended for warez distribution. This is in violation of our Terms of Service and under our zero tolerance policy you can have no further access to your account.
  11. stpvoice

    please grow up database to 5 number

    Hello, As explained before the suspension is permanent. You can have no further access to your account.
  12. stpvoice

    Please delete posts/threads

    Lovely. Resolved; closed.
  13. stpvoice

    Incorrect suspension.

    Okay. Someone will be back to you shortly after we've traced the exact cause.
  14. stpvoice

    Internal Server Error

    Hello, Please post the contents of the .htaccess file in the /products directory. If using cPanel's file manager you'll need to enable the viewing of dotfiles to see it. Also, verify that nothing is CHMOD 777. Generally, files should be 644 and directories 755.
  15. stpvoice

    Incorrect suspension.

    Hello, The suspension was manual, meaning a staff member must have had seen some inappropriate content to initiate the suspension. There is little margin for error. If you are 100% sure that there was nothing like this on your site, and bearing in mind that wasting our time will only make it...
  16. stpvoice

    Still no account?

    Okay. Escalated to staff.
  17. stpvoice

    Still no account?

    I can deal with 50+ support request every day. You can't expect me to remember them all, particularly when continuity is destroyed as you created a new thread rather than continuing the old one. I will ask a staff member to have a look at this.
  18. stpvoice

    Still no account?

    Hello, What is the error code you are receiving?
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