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  1. E

    requesting unsuspension

    I have allowed this domain and you should see service restore shortly!
  2. E

    requesting unsuspension

    There are multi strange IP assigned to the account you are using to login. At this time I have removed the block but will need to monitor fur further.
  3. E

    requesting unsuspension

    Domain has not been approved so it will be deleted shortly. Once done you can re-create domain as needed.
  4. E

    Change domain

    This has been removed manually at this time.
  5. E

    requesting unsuspension

    I do apologize for the delay. You should see this domain active and service restored. The domain can remain as we have added it to our whitelist.
  6. E

    Urgent: Error Processing Request - Country Code Blocklisted

    You should see this working at this time
  7. E

    Login Problem Help

    What is your current location?
  8. E

    Change domain

    Service is pending removal. Please check in the next 1 hour to review the new service options on your dashboard.
  9. E

    DirectAdmin password

    Glad to hear!
  10. E

    DirectAdmin password

    Your main FTP password is changed by the following link : https://x10hosting.com/panel/services The username is your directadmin username and hostname is your account server so : x13.x10hosting.com
  11. E

    DirectAdmin password

    Hello, Again, you have to change this password via the instructions I provided under your clients dashboard NOT Directadmin.
  12. E

    DirectAdmin password

    You can change your DA passowrd by clicking the service : https://x10hosting.com/panel/services click on your service and click change password. This should not prompt you for an existing password.
  13. E

    Double payment taken

    I do apologize that it was not resolved. I have processed the refund for the secondary payment. In the future for our starter plan since this is a "subscription" based plan you do not need to manually pay any invoices despite if our system says so currently ( we are working on resolving that)
  14. E

    Multiple Accounts Unblock Request

    You should now have access to your service if you still receive this error let me know.
  15. E

    http://seniorenmobil.x10.mx - Account can be deleted

    I do apologize for the delay I was reviewing this. I can see our system had a false positive on the domain term used. I have allowed this domain going forward in the event you want to give our awesome service a second chance! Otherwise the service will auto delete after ~40 days of not...
  16. E

    requesting unsuspension

    I apologize for the delay. I have re-activated this service and allowed the domain going forward.
  17. E

    Unsuspension Request

    I can see the service has been fully terminated for not accessing the service. I have restored the service at this time and you should see this back online.
  18. E

    requesting unsuspension

    I apologize for the delay this should now be active
  19. E

    requesting unsuspension

    I apologize for the delay this should now be active.
  20. E

    requesting unsuspension

    I apologize for the delay we have reviewed this and allow the domain name
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