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I have had no site on stoli since the before the 18th of April. Complete disaster of an upgrade. This seems to happen with every upgrade x10 does. Wish they would just leave the servers alone if they are working fine.

They won't transfer your account to another server

All previously opened tickets have disappeared and unable open any new tickets system crashes. And site unavailable now for 9 days even with tickets escalated. Whats up with that?

Have to say I feel it would be less painfull pulling teeth than using the ticket system.

Thanks for that

Ticket 12567 Thanks

New ticket system has not improved the x10 support experience as I have the same issue for the last 5/6 days and getting any support for issues is taking days and maybe weeks which was the case with forum support previously and the ticket system has not improved this in any material way that I...

Put through a ticket but you will be waiting days if not weeks for answer. I have just begun redirecting to another host in the mean time.

5 days and counting. Why is it taking so long to fix an issue that we were asked to open tickets for.

Resource Limit Hit! 4 days and counting still unresolved. Unable to access site whatsoever for more than 4 days now. Can someone please fix this.

Put through ticket regarding resource limit issue since upgrade on 2012-04-18 05:46 Still no website what can be done to fix this anyone. The resource limit does not reset constant message.

Also sent ticket got a reply which does not resolve issue now waiting for response again. Probably will be a long process dealing with support.

You need to open a support ticket to cancel account

Put through a support ticket but you will be waiting sometime for reply

Server offline for days now no site to speak of. support ticket in limbo. Every so called upgrade causes calamity with websites. Could not agree with no 1 in the world. Works well when it works but not at the moment.

Seems to be pretty messed up as I'm on stoli also no site for days now

Stoli seems to be down for ages also

The servers are down at the moment under maintenance

Can this be forwarded to someone who can actually fix this in phpmyadmin

Now 2 databases not belonging to me have appeared in phpmyadmin no support from anyone to fix this.