Search results

  1. E

    Is there a minimum plan I can buy to keep current status

    We have no current plans to raise the rate of the $11.95/ plan at this time. Our plan is for it to always be this price as long as the market allows.
  2. E

    Free SSL not working properly

    I can confirm a valid SSL is working for the mention domain name at this time.
  3. E

    Upgrading to Starter

    Upgrading can stop this requirement. However, you will need to manually request this after you upgrade from our team members.
  4. E

    SSL – is it possible/worth it?

    SSL's are included for free! Visit your directadmin panel and check out the Account manager > SSL tab. You will want to utilize the "Get automatic certificate from ACME Provider" provisioning.
  5. E

    Free SSL on x10

    Kindly visit the account manager > SSL Certs via your DIrectadmin. Choose the option for Get automatic certificate from ACME Provider and you should be good to go!
  6. E

    Requesting Unsuspension

    Your account is showing as active on our end. Please click the green label in your screenshot next to NAME and review further.
  7. E

    requesting unsuspension

    At this time your account will remain suspended based on the type of scripts you are trying to utilize. Our abuse team will review this further and make an update if anything changes.
  8. E

    Account not accessible due to country ban

    That country has not been allowed to use our services for a long time. I will have to have our abuse team review this further.
  9. E

    Need help with email configuration

    Please review the following : https://gjr.x10.mx/#mail
  10. E

    Email client problems

    Please review this guide and let us know if this helps : https://gjr.x10.mx/#mail
  11. E

    Important Multi-Account Unblock Requests

    All block unrequested have been processed. If you are still seeing this blocked this will be due to not following instructions on the post or you have massive accounts shown on the IP which could be caused by abuse.
  12. E

    Account not accessible due to country ban

    Please clarify which country are you located in?
  13. E

    redirect to wrong website

    You have deleted the domain name it seems you attempted to use and added a new one that has not been updated to use our nameservers.
  14. E

    Hosting Account is disabled

    What error code or issue are you facing at this time?
  15. E

    Account not accessible due to country ban

    Can you kindly copy and paste the actual code here in plain format for us to review?
  16. E

    How do I enable SSL?

    this has now been enabled for you as well. However, in the future please make a new post for any of your own issues so we can make sure we are able to resolve it sooner.
  17. E

    how long do i have to unsuspend my account before it gets deleted

    To add to the above yes you will get several more emails before the account is fully terminated and deleted.
  18. E

    ABSOLUTE DEVESTATION! YEARS OF WORK AND FILES LOST! PLEASE HELP!

    I do hope you are feeling better! This account has been restored. Please access your dashboard using this accounts information : https://x10hosting.com/panel/ In the future if possible feel free to reach out to us even if a message like this on our forums if something may cause you to not...
  19. E

    Account not accessible due to country ban

    Please provide the error code you are receiving for us to review this further
  20. E

    MYSQL missing

    I can see this enabled at this time
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