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The email you will use to login to the panel is the same email address in which you received the notice from.

This is your direct admin account and username. When you create your service you create the hosting service password. This will be your password to use to log in directly to Direct Admin along with your default FTP and webmail account. If you do not remember or you need to change this password...

I am seeing your domain loading perfectly fine for the first time now! This may certainly indicate a DNS and setting issue at cloudflare as I do not see any how any website uptime checker would cause the slow issue we experienced before. If that was the case it would be more sporadic and not all...

At this time I would recommend changing your DNS to fully be handled by our servers. Once that is completed let me know and keep it that way so we can troubleshoot this further. While DNS checkers have their own methods to check DNS itself can take a bit to propagate. Flushing your DNS etc will...

I am seeing your domain still using cloudflare DNS and A records.

No update from me as I can tell the service your site is hosted on has not had any issues. However I can also see your site is loading but still very slow. Further looking into this it looks like you are using cloudflare for your DNS which could be causing some of the issues. You can attempt to...

Flarum will still require SSH. However that is not provided via our free hosting only our premium paid hosting. The adding support you are seeing is a universal package that is installed across all of our hosting packages. I will see about getting that one removed within the free packages to not...

As mentioned we are not able to change your free subdomain at this time.

This is correct. What was occurring is users would add a domain to the service. Host malicious and phishing content. Do bad things and remove the domain name from the account. Hence leaving us having to go thru tons of logs to figure out which account the domain was owned by when the bad stuff...

At this time we are not allowing your signup domain to be changed. This subdomain acts as your token / key for our services.

This is indicating you are attempting to sign in while using a VPN or other cooperate network. You must disconnect from those services prior to accessing your account.

The domain Digitalcoin.tk which was tied to your account was red flagged for phishing by several known scanners and reports. It may be possible our scanners and the systems flagged your website and domain in error. We do have backups for your account and we would be able to restore your...

Hello, Team is still investigating this issue soon as I know more I will let you know.

I have confirmed the server status has remained functioning without any major issues during your reported times. I also confirmed your website is taking a very long time to load. At this time it is assumed the underlying issue is within the install of your website. Did you run any updates or...

Hello, I have enabled the display_errors option under the +Extra Features > Select PHP versions > Options tab When that is enabled your website is showing the following error : Fatal error: Uncaught Error: Call to undefined function get_data() in...

Can you clarify or share a screenshot when / how you are getting this error? I am seeing you are only using 601.8 MB / 1 GB currently.

We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...

We have made some updates to DirectAdmin so you may notice some changes. Please note if your account defaulted to the new theme and you wish to return to the previous version you may go back to the old style / theme very easily. You should see a "Skin options" icon on the main control panel...

Hello, Unfortunately, this error is indicating your country is currently blocked from our services. However this block may have happened recently due to abuse if you can confirm when you signed up for hosting we may be able to grant you access.

Hello, You should still be able to change your PHP version. Please navigate to Extra Features > Select PHP version. Please let me know if you are not able to change this setting or if changing back to php 5.4 does not resolve this.