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  1. stpvoice

    error on server

    Hello, If you're referring to the "DefaultWebPage" then this is for you: This is a known issue. It's currently being worked on. If the issue persists in 24 hours, please let us know. Clear your browser cache and flush your DNS at regular intervals. If not, please clarify the issue. Thanks.
  2. stpvoice

    My site suddenly won\'t open

    Hello, This is a known issue. It's currently being worked on. If the issue persists in 24 hours, please let us know. Clear your browser cache and flush your DNS at regular intervals. Thanks.
  3. stpvoice

    Also getting default page

    Hello, This is a known issue. It's currently being worked on. If the issue persists in 24 hours, please let us know. Clear your browser cache and flush your DNS at regular intervals. Thanks.
  4. stpvoice

    This host is not active yet

    Hello, This is a known issue. It's currently being worked on. If the issue persists in 24 hours, please let us know. Clear your browser cache and flush your DNS at regular intervals. Thanks.
  5. stpvoice

    Please delete my account

    Not that I'm aware of. You only have 9 posts though, the hits won't be that extensive.
  6. stpvoice

    May you close my account.

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  7. stpvoice

    hi

    Hello, Our nameservers are: ns1.x10hosting.com and ns2.x10hosting.com If that's not what you wanted, please try and give some more details about what you do want. Thanks.
  8. stpvoice

    how can i delet my account

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  9. stpvoice

    i am suspended why

    Hello, We do not expedite the deletion of suspended accounts. Seeing as you don't need your account and don't want to dispute the permanent suspension, this thread will be closed.
  10. stpvoice

    i am suspended why

    Hello, Just to confirm, are you claiming someone has hacked your account?
  11. stpvoice

    Restore My Access To My Account, Please

    Nice to see it's worked out for you. Ticket closed.
  12. stpvoice

    i am suspended why

    Hello, Livewire and Calistoy have already stated the account will remain suspended. It's not up for negotiation.
  13. stpvoice

    premium account/site not recognzed

    Okay, thread closed. If you have any further issues you'd need to go through the clients' area to ensure prompt and accurate service. Thanks.
  14. stpvoice

    Restore My Access To My Account, Please

    Is that your email address? If so, try the "I forgot my password" button.
  15. stpvoice

    Account deletion

    Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thank you for using x10Hosting.
  16. stpvoice

    Delete account

    Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period: Remember to place the X inside the parentheses and your cPanel username where indicated.
  17. stpvoice

    problems sending e mail

    Hello, Do not open multiple tickets about the same issue. Your other one is here. http://x10hosting.com/forums/free-hosting/157374-error-sending-mail.html Closed.
  18. stpvoice

    500 Internal Server Error

    Hello, Just found a lovely file on your account: http://pali.x10.mx/Passer.php That appears to be a HSBC online banking login form on your site....how did that happen?! You account has been permanently suspended for violation of the Terms of Service. This will be dealt with under our zero...
  19. stpvoice

    500 Internal Server Error

    Hello, Immediately after clicking the icon in the main cPanel window, a box should pop up. Towards the bottom is a check-box for dotfiles. Thanks.
  20. stpvoice

    500 Internal Server Error

    Hello, Please post the contents of the .htaccess file you have in the public_html directory. If using cPanel file manager you'll need to enable the viewing of dotfiles. Thanks.
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